The second with most cited in this period is Generation-Z with 73 citations. Generation Z on the labour market do they trust others within their workplace? An expected result from the journal analysis is the focus on management in the most impactful journals. Period 2018 strategic diagram (A) and motor clusters network (B). The Great Recession hit as the oldest were 27, which is the same age as the eldest of Gen Z today. WebWhat Gen Z Wants at Work Insights and ideas 50-54 for a new era of work Gen Z (born Gen Zers are known for working, shopping, dating, and making friends online; in Asia, Gen Zers spend six or more hours per day on their phones. Whether in China or the U.S., Gen Z doesnt want your low-paying jobs. Who is Generation Z? For more details, review our .chakra .wef-12jlgmc{-webkit-transition:all 0.15s ease-out;transition:all 0.15s ease-out;cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:none;color:inherit;font-weight:700;}.chakra .wef-12jlgmc:hover,.chakra .wef-12jlgmc[data-hover]{-webkit-text-decoration:underline;text-decoration:underline;}.chakra .wef-12jlgmc:focus,.chakra .wef-12jlgmc[data-focus]{box-shadow:0 0 0 3px rgba(168,203,251,0.5);}privacy policy. Understanding the work values of gen Z business students. In our survey results, Gen Z returned lower marks for their employers than The views expressed in this article are those of the author alone and not the World Economic Forum. Their mental health, freedom and interests come first, always. These researchers also found out that the majority of Gen Z professionals prefer a multidisciplinary and global focus to their work. Additionally, it is said that Gen Zers are affected by the belief that companies usually use and care about employees only when they are needed (Scholz, 2019). (2019). One of the main differences between these two motor themes is that Generation-Z has attracted far more publications (22) and citations (46 cites) than impact (numbers 6 and 7). An. (Cresnar and Nedelko, 2020) is an example. 62, 267275. 12:736820. doi: 10.3389/fpsyg.2021.736820. Public Health 16:5122. doi: 10.3390/ijerph16245122. Stagnant wages and stigma around blue-collar work keeps them jobless. Generation Zs sustainable volunteering: motivations, attitudes and job performance. Furthermore, the longitudinal analysis has allowed to discover that the four clusters of the first period (generation Z, management, attitudes, and leadership) have been the basis for the evolution of the theme. European Gen Zers seem less inclined to discriminate against people with mental illness (although they do stigmatize themselves). If we consider the evolution of the themes in the longitudinal analysis (Figure 8), the workplace cluster is linked to the Generation-Z and generations clusters of previous periods. This suggests a weakly increasing interest of researchers in the field, and a broad margin for future development. The case of generations, learning-peaching-education or outcomes have a very strong linkage with the same clusters of the previous period. Thus, a bibliometric assessment has been elaborated to highlight the number of publications, the most notorious authors, and the most impactful journals. Conflicts between parents and Generation Z individuals are not universal and can vary greatly depending on individual circumstances, personalities, and the quality of the parent-child relationship. The contribution of this research will allow a further understanding and an increased knowledge on how Gen Z is related to the workforce and in the workplace. The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest. The documents collected for this review have been retrieved from the WoS database as of October 14, 2021. It should be reminded, that each cluster was selected to have a maximum of 10 items and a minimum of 2. Provide Training and Mentorship 5. Growing the AI plugin ecosystem. Sustainability 12:4417. doi: 10.3390/su12114417, Csiszrik-Kocsr, , and Garia-Fodor, M. (2018). Donec finibus facilisis dui porttitor mattis. Can i relate? However, 17 received citations corresponds only to one of his articles, The Employees of Baby Boomers Generation, Generation X, Generation Y, and Generation Z in Selected Czech Corporations as Conceivers of Development and Competitiveness in their Corporation (Bejtkovsky, 2016), which was dedicated to multiple generations within the workplace, generation gaps, and human resources. Concerning the WoS categories, the three most frequent category is Management; followed by Hospitality and Tourism, Business, and Economics. Syst. Also, Generation-y has 23 citations and an average citation of 3.29 per article. Sladek, S., and Grabinger, A. All these factors have influenced how Gen Z has forged their personality, their vision, and has made them highly adaptable to the global world (Magano et al., 2020). The Generation Myth: How to Improve Intergenerational Relationships in the Workplace. Figure 1. Table 5. Int. For the second period, 15 additional words were introduced, summing up to 39 total keywords. 80% of respondents prefer a job that allows them to explore and grow various skillsets, rather than a job that is focused on a particular set of skills. On the other hand, we have leadership, which is between an emergent or a decadent theme and a motor theme, with 15.85 and 50 centrality and density values, respectively. Motivation analysis and preference system of choosing a workplace as segmentation criteria based on a country wide research result focus on generation of Z. J. Meet Gen Z. To tackle these challenges, HRM has to explore new ways of satisfying the newcomers at the same time as trying not to neglect the employees of older generations, and learning how to manage multigenerational teams. Table 6. The most relevant journals with respect to the JIF are the International Journal of Hospitality Management, the California Management Review, the Journal of Competitiveness, the Tourism and Management Perspectives, and the Sustainability, from which all are above 3.500 JIF index. How does it work? The cluster Generation-Z is a relevant cluster which, although has the higher number of articles, the early stages of the topic in this period makes its average citation lower than would be expected. Schwab Foundation for Social Entrepreneurship, Centre for the Fourth Industrial Revolution, Keeping the job-hoppers: How businesses can hold on to millennials. Randstad Canada (2014). Beyond those letters, however, is a complex, evolving and exciting way in which we work, communicate and collaborate. WebHow does it work? 4. While there is a prototype of this generation with mostly common characteristics and attitudes, among approximately 15 different age groups, it is evident that one size does not fit all. Moreover, the earliest works on Gen Z had been conducted almost only in the United States, leading to a biased perception of this generation (Scholz, 2019). WebWhat Gen Z Wants at Work Insights and ideas 50-54 for a new era of work Gen Z (born 1995-2012), the youngest generation in the workplace now, is growing up in a hyper-connected, diverse world and is challenging traditional structures and values in the workplace. The main core of the research on Gen Z within the workforce and in the workplace has been redundantly developing around Generation-Z, workplace, generations, learning-teaching-education, and career. With the volatile progress of the key clusters on the topic through the periods, it is not safe to say which themes will be surely included in the next years, but it seems that Gen Z will keep a strong importance, as well as the current basic clusters, which are related to performance and the workforce. In turn, the organizational cluster, due to its centrality, is on the borderline between basic and driving themes. In addition, the journals with most impact are the International Journal of Hospitality Management, the California Management Review, the Journal of Competitiveness, and the Sustainability. Gen Z envisions a workplace that accommodates personal needs and supports overall well-being, promoting a healthier and more fulfilling work experience. Figure 7. Innov. Generation Z often enjoys engaging in shared experiences with their parents, such as family outings, vacations, or hobbies. Manag. The Great Recession hit as the oldest were 27, which is the same age as the Managing a generation gap in the workplace can be a challenge, but it's For Chang. Psychol. It also means that the newest generation is taking its first steps into the workplace as interns or entry-level employees. Fundamental human resource management practices aimed at dealing with new challenges in the labour market. Gen Z values mutual respect in their interactions with their parents. While Millennials came of age during an economic boom, Gen Zers were shaped by the economic pressures their families and communities faced, like the financial stress of the rental market. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Apart from the abovementioned authors, Schroth wrote about the readiness of the workplace to receive Gen Z (Schroth, 2019), while both Lazanyi and Bilan (2017) collaborated to create an article on the trust of Gen Zers toward others within the workplace. A review and guide for nurse managers in leading generations. Quynh Mai, CEO and founder of digital marketing agency Moving Image & Content, observed that Some Gen X and Millennial leaders find Gen Z staff members terrifying. The cluster personality enters into play as an emergent theme due to a low centrality and learning-teaching-education as a basic theme with a higher centrality being its internal consistency more important in comparison to personality (Figure 7, left). THEY ARE POLITICALLY PROGRESSIVE EVEN THOSE ON THE RIGHT, CONTINUE LEARNING ABOUT GENERATION Z. (b) The number of total documents of the clusters seem to increase with time. To start, Gen Z is the most racially Gen Z's hopes and dreams aren't one-size fits all, Insider's Alexandra York writes, as they prioritize flexibility and individual goals over linear growth. Some have found it challenging, if not difficult, to manage members of Gen Z. Mutual respect. Understanding generation Z expectations for effective onboarding. Ignore the clichs: Gen Z is the hardest-working generation. Thereafter, the results of the analysis are stated on the activity related to the topic, the evolution of the keywords, a thematic longitudinal analysis, and eventually, a period-by-period strategic map analysis. To address the current situation on HR practices, Table 1 showcases Forbes annual Top 10 HR trends for 2020 (Meister, 2020). Scott Spivack, marketing director at United Medical Credit, said that "As a business leader, I do manage a fair share of Gen Z employees. Secondly, the elimination of documents not directly related to the topic and the subjective clustering of words into word groups may offer slightly different results if another person replicates the review. Recognize and Value Differences 2. In this specific period, the relations with the highest density are: workplace with Generation-Z; and baby-boomers with Generation-X. To a lesser extent is observed the linkage of Generation-Y with Generation-Z, and baby-boomers with Generation-X. All clusters share links to other themes with lower weights. Encourage Communication 3. Most authors have only written one document, whereas a few have written two, and only one stood out for the number of publications and citations, Goh, who has written four articles and received 168 citations among all his works. There is a slow but sustained growth of research on the topic, together with a relatively small rate of keywords incorporated and a low stability among periods. Encourage Communication 3. Psychol. We believe that this fact indicates the interest of considering workplace as an ecosystem in which Gen Z must interact with other previous generations. Generation Z perceptions of a positive workplace environment. Understanding generation Z through collective consciousness: impacts for hospitality work and employment. Additionally, an overlapping map (Figure 1B, right) represents the periods, and the number of keywords, in our case, each period is associated to. WebIdeas about gender and sexuality are also more diverse among Gen Z, who are more likely It's important to remember that these are general observations, and individual experiences and personalities can vary within Generation Z. 19, 3851. When considering the second period (2018), career is the highlighted cluster of the year. Whether in China or the U.S., Gen Z doesnt want your low-paying jobs. Gen Z Values Diversity in the Workplace. Regarding the internal analysis of the driving theme workplace (the main thematic network driving the period) (Figure 8, right), the internal links are shown in Table 9. (2012), offers methods, measures, and algorithms for the whole general science mapping workflow, for which researchers usually need to apply various software tools. This pessimism is fueled by growing global unrest, wars and disruptions, financial crises, and educational interruptions due to the COVID-19 pandemic. J. Environ. Gen Z is less tolerant of authoritarian environments. The SciMAT, created by Cobo et al. Other clusters in this period are learning-teaching-education and personality which has a linkage with the second period cluster career.. Source: Elaborated with SciMAT. These clusters are connected throughout the periods by lines, which represent the timely evolution of the themes. ingest.py uses LangChain tools to parse the document and create embeddings locally using HuggingFaceEmbeddings (SentenceTransformers). This article delivers a pioneering topic to which no research has specifically focused before. .chakra .wef-10kdnp0{margin-top:16px;margin-bottom:16px;line-height:1.388;}What is the World Economic Forum doing about the Fourth Industrial Revolution? A new report from ThoughtExchange, an anti-bias management discussion platform, profiles the latest and youngest generation to join the workforce those born between 1997 and the early 2000sknown as Gen Z. doi: 10.7441/joc.2016.04.07, Bencsik, A., Horvath-Csikos, G., and Juhasz, T. (2016). Source: Elaborated with SciMAT. doi: 10.1002/asi, Cresnar, R., and Nedelko, Z. But Gen Zers also report a more nuanced perspective around the stigma of mental illness than other generations. The article entitled Understanding Future Leaders: How Are Personal Values of Generations Y and Z Tailored to Leadership in Industry 4.0? During the analyzed period (20092020) there are 15 different management journals, five hospitality and tourism journals, and four business and economics. Finally, the teams cluster can classify as an emergent or decadent theme, not very developed, with a centrality of 11.75, and the lowest density within the sample (50). The most cited article is the work of Goh. Ive butted heads more than once with a Gen Z employee, because since our company is online-based, they think they know everything about the digital world and that they can teach me, according to Vasilescu. About the authors. The different factors all contribute to this positive attitude and the results are typically greater productivity, quality of work, and commitment to a company or organization. J. Entrep. Now the question is, are companies delivering these qualities to their employees? Francis, T., and Hoefel, F. (2018). The key to a successful generational transition is to understand Gen Z. Source: Own elaboration from SciMAT data. Any product that may be evaluated in this article, or claim that may be made by its manufacturer, is not guaranteed or endorsed by the publisher. Manag. Scientometrics 22, 155205. By Matthew Dewald After the analysis of a strategic diagram of the period, the main cluster in the motor themes is addressed, meaning, the theme that has the highest combination of density and centrality is the one cluster that is in the most upper-right position in the map. Theyre not really inclined to work with managers that micro-manage, because it kills their much-needed breathing space. Period 2019 strategic diagram (A) and motor clusters network (B). Figure 8. As for the results of this research, they allow a better understanding of thematic field of the Gen Z related to the workforce and in the workplace. Are you ready for Gen Z in the workplace? Gen Z's hopes and dreams aren't one-size fits all, Insider's Alexandra York writes, as they prioritize flexibility and individual goals over linear growth. (2014). doi: 10.7441/joc.2016.03.06, Bielen, M., and Kubiczek, J. Table 4 only includes those journals with more than 20 citations. They have a good mindset about failure and feedback. Some may not be connected by lines, and in that case and if not appearing in the next period, the cluster has disappeared; if it suddenly appeared in a later period, the cluster is considered a new one. The peripheral themes are organizational change and Outcomes which in the previous period was a driving theme, and also, they lost their relevance in 2020. The Chase Law Group, LLC | 1447 York Road, Suite 505 | Lutherville, MD 21093 | (410) 790-4003, Easements and Related Real Property Agreements. Workforce to be reckoned with: the emerging pivotal generation Z hospitality workforce. Ziga Ortega, D. C., Aguado Garca, D., Barroso Rodrguez, J., and de Miguel Calvo, J. M. (2019). doi: 10.1177/2041386612454043. Create a Diverse Work Environment 4. doi: 10.1007/BF02019280, Chicca, J., and Shellenbarger, T. (2018). [Epub. Perspect. Feelings of climate anxiety are also widely reported: many Gen Zers report that they think about the fate of the planet on a daily basis. The size of the workplace cluster indicates that this line of research may potentially expand in the near future. While workplace appears strongly as it is placed as the driving theme of the last period and has a direct linkage with the most important clusters of the rest of the periods. *Correspondence: Mara Dolores Bentez-Mrquez, bemarlo@uma.es, https://doi.org/10.3389/fpsyg.2021.736820, https://www.frontiersin.org/articles/10.3389/fpsyg.2021.736820/full#supplementary-material, https://www.forbes.com/sites/jeannemeister/2020/01/15/top-10-hr-trends-that-matter-most-in-the-2020-workplace/, https://www2.deloitte.com/us/en/insights/focus/technology-and-the-future-of-work/generation-z-enters-workforce.html, https://www.proquest.com/wire-feeds/millennial-branding-randstad-us-release-first/docview/1558861958/se-2?accountid=14568, https://cdn2.hubspot.net/hub/148716/file-2537935536-pdf/Gen_Y_Brochures/randstad-from-y-to-z-web.en_LR.pdf, Creative Commons Attribution License (CC BY). 16, 149176. April data from ADP Research Institutes People at Work 2023 report, which They are highly collaborative, self Centrality measure of Callon represents the interaction among networks, whereas the density measure indicates the internal strength of the network. Hence, to develop a longitudinal analysis, the literature has been divided into three periods. Source: elaborated with SciMAT. Additionally, I try to motivate them by focusing on their strengths and emphasizing how their contributions are helping us achieve our goals, he said. Only the former journal is in the first quartile and has a JIF that is remarkably higher than the rest. Nearly two years after the COVID-19 pandemic began in the United States, Gen Zers, ranging from middle school students to early professionals, are reporting higher rates of anxiety, depression, and distress than any other age group. This article aims to improve the knowledge on Generation Z as employees within workforce and in the workplace, as well as on the main thematic trends that drive the research on the topic. Foster a Culture of Respect 6. Snieska, V., Navickas, V., Grencikova, A., Safrankova, J. M., and Sikyr, M. (2020). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. 2, 340360. Managing the next generation of sales, gen Z/millennial cusp: an exploration of grit, entrepreneurship, and loyalty. In the 2019 period all the clusters are new. Continue reading to learn more about the work ethic of Gen Zs. This is a valid point for any generation in the workplace. AFP Commissioner Reece Kershaw misquoted a study of Gen Z workplace behaviour. Mostly from the tendency change in 2018, the number of publications on the topic have increased, but still are relatively low. 33:100603. doi: 10.1016/j.tmp.2019.100603, Graczyk-Kucharska, M., and Erickson, G. S. A. They appreciate being involved in discussions and having their opinions considered. Co-word analysis as a tool for describing the network of interactions between basic and technological research: the case of polymer chemistry. Lifespan perspective on job design: fitting the job and the worker to promote job satisfaction, engagement, and performance. Educ. With 85% of respondents conveying they want to work for a company with a mission and 89% saying they will leave a company that doesnt include them, the future is clear. Train. Kittiphan Teerawattanakul/Getty Images. What Gen Z Wants at Work Insights and ideas 50-54 for a new era of work Gen Z (born 1995-2012), the youngest generation in the workplace now, is growing up in a hyper-connected, diverse world and is challenging traditional structures and values in the workplace. From Y to Z A Guide to the Next Generation of Employees. In the year 2020, most trends move toward a better working environment, work-life balance, and skills. (2013). When conducting the search for the three variants of Gen Z keywords, as well as workplace, workforce, and employee were used within the topic field, creating the advanced search algorithm in WoS: TS = (Generation Z OR Gen Z OR Z Generation) AND TS = (workforce* OR workplace* OR employee*). This is due to the high number of keywords of different thematic, as the research on this area was not developed enough during this period. There is a need for further development on a variety of aspects regarding this generation and the labor market, as the study shows a clear orientation toward management and generational diversity within the workplace. 25, 369401. 16, 288290. J. Nurs. Pol. The listing of verdicts, settlements, and other case results is not a guarantee or prediction of the outcome of any other claims. To this end, and using bibliometric techniques, a sample of 102 publications on this subject from Web of Science between 2009 and 2020 is analyzed. The obtained results suggest a hardly developed topic, which started to draw attention in 2018, while still having a wide margin for growth. Given the need to adapt in the workplace not only for the latest generation, but for the cohesion and cooperation between generations, this adds extra difficulty to the human resources management (HRM), and to an efficient workflow and environment in the workplace. For Gen Z, the effects of the COVID-19 pandemic are immense, according to Allen. The high cost of living is the "top Table 5 shows the clusters of each period of the sample, the centrality and density of each, as well as the number of documents, the number of citations, and the average citations within the theme, ending with the h-index provided by SciMAT. Sustainability 12:10016. doi: 10.3390/su122310016. Gen Z envisions a workplace that accommodates personal needs and supports overall well-being, promoting a healthier and more fulfilling work experience. Organizational change is the weakest cluster. Now that Gen Zers enter into the workforce, some organizations will have four or even five different generations working together. Age management concept - opportunity or threat, in Proceedings of the 22nd International Business Information Management Association Conference on Creating Global Competitive Economies: 2020 Vision Planning and Implementation [Conference Presentation], Rome, 805813. Available online at: https://www.forbes.com/sites/jeannemeister/2020/01/15/top-10-hr-trends-that-matter-most-in-the-2020-workplace/ (Accessed June 2, 2021). Top 10 HR Trends That Matter Most in the 2020 Workplace. Stagnant wages and stigma around blue-collar work keeps them jobless. Bus. J. Hosp. They are more likely to discuss their feelings, concerns, and experiences with their parents, seeking guidance and support. These results suggest that there is a wide development margin in the literature relating to Gen Z within the workforce and the workplace. (2020). Additionally, Bejtkovsky (2013, 2016) has contributed on two documents, dated in 2013 and 2016. Pew Research recently defined Gen Z as anyone born 1997 onwards. Additionally, the citation indexes selected were as follows: Science Citation Index Expanded (SCI-EXPANDED), Social Sciences Citation Index (SSCI), Arts & Humanities Citation Index (A&HCI), Conference Proceedings Citation Index- Science (CPCI-S), Conference Proceedings Citation Index- Social Science & Humanities (CPCI-SSH), Book Citation Index Science (BKCI-S), Book Citation Index Social Sciences & Humanities (BKCI-SSH), and Emerging Sources Citation Index (ESCI). They think theyre better than you, smarter than you, more capable than you, and they will tell you to your face. The Great Recession hit as the oldest were 27, which is the same age as the eldest of Gen Z today. Burak Ozdemir, the founder of Alarm Journal, said that Managing employees of any generation can be challenging, but there are a few things to keep in mind when it comes to Gen Z. True Gen: Generation Z and Its Implications for Companies. The first one would be a person-organization fit model, so that the characteristics of the companies are congruent with the needs and wants of their employees (Graczyk-Kucharska and Erickson, 2020). Apl. Additionally, the whole 102 document sample is associated with 91 journals. Generation Z individuals often desire to have a voice in family decision-making processes. Avoiding the hospitality workforce bubble: strategies to attract and retain generation Z talent in the hospitality workforce. There exist supporting studies on intragenerational differences. 80, 126135. 1. doi: 10.24193/OJMNE.2018.27.03. 10:1953. doi: 10.3389/fpsyg.2019.01953, Tato-Jimenez, J. L., Buenadicha-Mateos, M., and Gonzalez-Lopez, O. R. (2019). By 2025, Gen Z will account for one-third of the workforce, according to the World Economic Forum. The Generation-Y cluster has a linkage with the previous management and leadership clusters. doi: 10.1080/1051712X.2019.1565136, Sakdiyakorn, M., Golubovskaya, M., and Solnet, D. (2021). doi: 10.1097/NNA.0000000000000791, Hernaus, T., and Poloski Vokic, N. (2014). Within the longitudinal view, the evolution map (Figure 1A, left) shows on columns the different periods of the sample, showing the most relevant in clusters. It may defy conventional wisdom to learn that Gen Z places more importance Competitiveness 8, 90106. Sustainability 11:4748. doi: 10.3390/su11174748, Hampton, D., and Welsh, D. (2019). Similarly, the workplace has developed new dynamics, from separated spaces according to the department, to current open spaces where different departments share resources and knowledge in a faster and more efficient way, or even the co-working spaces shared with other companies or independent professionals. The size of each cluster depends on the selected performance measures. The management cluster is a driving theme due to its measures on centrality (55.9) and density (87.5). By 2025, Gen Z will account for one-third of the workforce, according to the All Rights Reserved. The analysis covers a 12-year time period from 2009 to 2020, and even if the WoS search was conducted from 1900, Gen Z is a much more recent term. The contextualization of the study is described consequently, including the characteristics of Gen Z and their general expectations of jobs and employers, and the current trends and adaptation practices of HRM and organizations. There are two groups of clusters on the border of the basic topics-emergent and decadent themes and on the border of basic topics-motor themes. While Gen Zers look a lot like Millennials on many key issues, they are the most politically progressive generation yet. The SciMAT software wizard provides by defect the Callons density (Callon et al., 1991) and centrality measures. doi: 10.1007/s10672-021-09366-2, Magano, J., Silva, C., Figueiredo, C., Vitria, A., Nogueira, T., and Pimenta Dinis, M. A. The first stage covers documents from 2009 to 2017, the second corresponds with 2018, the third refers to 2019, and the last and fourth is 2020. You can unsubscribe at any time using the link in our emails. Ozkan, M., and Solmaz, B. By means of the longitudinal diagram (Figure 4) provided by SciMAT, the current evolution of the research related to the topic of this article will be analyzed. Do You Know What The VERY BEST Customer Service Is? (2015). 61, 518. You should consult with an attorney licensed to practice in your jurisdiction before relying upon any of the information presented here. Also, management is one of the clusters with less centrality than Generation-Z but has a higher density, and, therefore, has a prominent position among the driving themes of this period (Table 5). However, for Gen Z and Millennials career development is #1 priority in the workplace. Response of the labor market to the needs and expectations of generation Z. E Mentor 4, 8794. Int. Bus Econ. On the one hand, career is the cluster that receives the highest number of citations, but due to its density, it is on the borderline between the emerging or decadent themes and the basic themes. According to the ThoughtExchanges Gen Z At Work report that was released this week, its no surprise that members of Generation Z are at the helm of workplace transformation, redefining the 9 to 5 and setting new standards for employee expectationswith The Great Resignation underway, its imperative that employers take note. ahead-of-print]. It seems you have Javascript turned off in your browser. Nurs. Organ. Moving on to the analysis of the thematic cluster evolution, the distribution of themes has been discussed, and the driving theme network of each period has been displayed. (2017). Generation-Z Cluster Network 2018. It will discuss the implications, future research suggestions, and limitations of the paper, and finally, conclusions will be described. The second would be an employee-job fit, with the aim of attaining a job satisfaction, as well as the work engagement and performance (Truxillo et al., 2012). As the topic of this study is quite recent and does not amount to excessive research, a focus on the leadership in so early stages makes it highly interesting as the same time than the specialized theme. It's part of the reason why some members of Gen Z are going through an early life crisis. Generations and learning-teaching-education stood out by the cited papers, with 38 and 22 citations, respectively, followed by workplace with eight citations. The highest number of works were published in 2019, after which a small decrease in the number of documents occurred in 2020. I've found that it's important to set clear expectations and goals for them, and then hold them accountable to meeting those expectations. Generation Z: fitting project management soft skills competenciesA mixed-method approach. 11, 3143. In the first period, there were 33 keywords, from which, nine were no longer used in the following ones. At the same time, Gen Z has lived in an increasingly globalized world, with the ease of a same currency around the EU and free mobility through its member states in the case of Europe. It can be noticed that there are two distinct trends according to the rate of annual publications. J. introduction Generation Z, is the youngest, most ethnically-diverse, and largest generation in American history, comprising 27% of the US population. Many Gen Zers grew up watching their parents take huge financial hits during the Great Recession. Later, through a longitudinal view, the study mainly focuses on analyzing the evolution of thematic clusters, to assess the progress of the themes, as well as the network around the principal motor cluster of each period. Aliquam pretium ipsum vel urna laoreet viverra. Table 2. Critical elements for multigenerational teams: a systematic review. Plus, each of them has a varied set of motivations, so its hard to figure out what exactly drives them. is about a positive attitude towards work. Within the publications of Goh, A workforce to be reckoned with: The emerging pivotal Generation Z hospitality workforce (Goh and Lee, 2018) is worth mentioning, as the article has received a significant number of citations within WoS, making Lee the second most cited author. For this purpose, a bibliometric review has been elaborated by collecting data from the Clarivate Analytics Web of Science (WoS), which has later been analyzed using the SciMAT open-source science mapping software tool. (2020). Theme evolution of primary documents. Kittiphan Teerawattanakul/Getty Images. (c) Notably, the clusters with most impact during the whole timeframe of the analysis, which are from higher to lower number of citations, are as follows: Generation-Z (171 citations), career (105 citations), outcomes (43 citations), and generations (38 citations). doi: 10.1016/j.teln.2018.03.008, Chillakuri, B. Figure 2. Manag. Workplace cluster network 2020. The oldest Gen Zers have had money on the brain since they first entered the workplace and many have been dissatisfied with their pay packets. These revealed how the visions, preferences, and features of Gen Zers vary by regions (Scholz, 2019), or even by their workplace perceptions (Leslie et al., 2021), depending on external situational factors such as events, crises, technology, or trends of their youth. Schroth, H. (2019). Calif. Bejtkovsky, J. However, since the density and the centrality of the career do not have a defined role in this theme yet, its evolution in the following periods remains uncertain. On the other hand, the 2018 period englobes a total of 22 papers, the third period, 2019, includes 32 articles, and, finally, 2020 addresses 29 registered documents in the database. The rest of authors have been involved in 1 or 2 papers each, suggesting that this topic is not their main line of research. Teach. Towards sustainable human resources: how generational differences impact subjective wellbeing in the military? 3. The purpose of this article is to disclose the thematic research trends on the aforementioned topic, through a review of the existing literature on Gen Z as employees within the workforce and in the workplace. Sustainability 10:1400. doi: 10.3390/su10051400, Christensen, S. S., Wilson, B. L., and Edelman, L. S. (2018). Work values of generation Z nurses. Attorney Advertising. The difference between the number of keywords between the first and the last periods is relatively low but can be justified by the scarce research on the topic. Manag. Firstly, the sample used for the research is small and was only exclusively obtained from the Web of Science database. This generation seems to be motivated by finding their dream job and opportunities to expand their skills (Magano et al., 2020), leading to believe they will switch jobs more frequently than other generations before them, and if they do not like something, they are ready to change immediately (Csiszrik-Kocsr and Garia-Fodor, 2018). doi: 10.7341/20201645, Gyurak Babelova, Z., Starecek, A., Caganova, D., Fero, M., and Cambal, M. (2019). From 2009 to 2017, the number of publications is relatively low, and it is from 2018 when the topic starts attracting higher attention. On this note, the SciMAT software allows the pre-processing of the data retrieved from WoS, Scopus, PubMed, or similar, for a posterior network extraction, the application of different normalization measures, mapping, and analysis, and the graphical visualization of the results (Cobo et al., 2012). Strategic HR Rev. The results demonstrate an increasingly meaningful line of research on Gen Z within the workforce and the workplace, since 2018. Once the longitudinal map has been explained, and the evolution of the clusters is known, the paper will proceed analyzing the importance of each cluster in terms of Callons density and centrality measures through a strategic map, which values are represented and already mentioned in Table 5. (2012). Evolution view and period view. 26, 689695. Understanding future leaders: how are personal values of generations Y and Z tailored to leadership in industry 4.0? The third part will be focused on the methods used for the bibliometric analysis, including the search strategy, sample, and software. Parents who foster an inclusive and collaborative approach to decision-making tend to have stronger relationships with their Gen Z children. According to Bielen and Kubiczek (2020), the most common way the businesses respond to the demands of Gen Zers are friendly working atmosphere, keeping up with the latest technologies, ambassador programs, internships, benefits, and corporate social responsibility activities. 3 Department of Business Management, Faculty of Commerce and In the third period, 12 keywords were included in the topic research, adding up to 43 total keywords. doi: 10.1108/JOCM-02-2020-0058, Cho, M., Bonn, M. A., and Han, S. J. The work expectations and experiences of Gen Z are different from those of earlier generations. Now, the thematic network of the motor theme (Figure 5, right) of the period will be analyzed, driving the internal analysis of the management cluster. Gen Z grew up with technology, the internet, and social media, which sometimes causes them to be stereotyped as tech-addicted, anti-social, or social justice warriors., Generation Z tends to be socially conscious and concerned about issues such as. The WoS sample was composed by 102 documents published between 2009 and 2020 (Figure 2). Bus Bus Mark 26, 4355. There are only few research papers on how the labor market adapts to the needs and expectations of the Gen Z cohort, existing the need of further research. The next generation is here: Hopeful, anxious, Increase information-sharing to alleviate fears of uncertainty.. Generation-Z and Management cluster network 20092017. Manag. Connecting with generation Z: approaches in nursing education. Generations cluster network 2019. Aliquam ultricies gravida elit sed tristique. Psicol. May 29, 2023, 5:00 AM PDT. World Economic Forum articles may be republished in accordance with the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Public License, and in accordance with our Terms of Use. Estud. Generational progression has always caused natural issues for employers and other members of the workforce due to the need to alter and change their culture and ethics to accommodate each generations needs. .chakra .wef-facbof{display:inline;}@media screen and (min-width:56.5rem){.chakra .wef-facbof{display:block;}}You can unsubscribe at any time using the link in our emails. The rest of the authors on the list have only one paper each, but as observed, have higher citations (more than 20 citations) than most top writers on our sample Table 3. Work environment transformation in the post COVID-19 based on work values of the future workforce. In the time frame from 2009 to 2017, there is little research on Gen Z per se, and even less on their preparation, perceptions, and implications on the labor market, possibly because Gen Zers were mostly 22 years old and only a minority was working, while most of them were studying and other were just being born in 2009 and 2010. Model New Eur. BY Chloe Berger. But thats often a misjudgment. (2012). In the case of our study, we are considering the number of documents, the number of citations and the average citations, as well as the h-index, all with respect to the period and cluster chosen. Quantitative factors of the themes and their evolution. They are the generation most likely to see the advancement of LGBTQ rights as a positive development. Gen Z are not coddled.. Having witnessed their parents struggles, this generation is driven by pragmatism and security. Additionally, HR departments should be preparing to introduce or to change workplace values and culture among other aspects (Graczyk-Kucharska and Erickson, 2020), rather than expecting Gen Z to adapt to the company. Create a Diverse Work Environment 4. Millennials and Gen Z will be the majority of the workforce in 2020. Work-life balance in great companies and pending issues for engaging new generations at work. This last cluster will disappear on the rest of periods (2018, 2019, and 2020). Generation Z individuals often desire to have a voice in family decision 5 things HR professionals need to know. In much the same way that Gen Zers use social media as a means to curate their own personal brand, they also look at their purchasing decisions as an expression of their values and identity. The career cluster is the most relevant by grouping documents based on the number of citations. . Following the analysis of the longitudinal diagram and considering the aforementioned remarks on the evolution of the words, a quantitative comparison has been elaborated from the data provided by SciMAT. Thus, they value the stability that comes with conservative spending, stable jobs and smart investments. Workplace Intelligence Website. Cras sit amet porta metus. This broad view of life gives Gen Z a unique perspective on understanding others, while trying to stay true to themselves, their values, and their goals. There are two driving themes that define the thematic of the period and attract publications, outcomes and Generation-Z, which define the current tendency of the published articles. Mental health challenges are a sad characteristic of Generation Z, which has been referred to by some as the loneliest generation, as their endless hours spent online can foster feelings of isolation and depression. 33, 117. Table 4 shows the most influential journals according to the 2020 journal impact factor (JIF) provided in WoS, the corresponding quartile on the Journal Citation Report (JCR), the number of documents published on the topic, and the number of citations. The previous generations think theyre unprofessional and regard them as lazy and entitled. This said, it is safe to assure that different generational cohorts with their own work preferences should have distinguishing job characteristics (Hernaus and Poloski Vokic, 2014). Theft in the hotel workplace: exploring frontline employees perceptions towards hotel employee theft. It focuses on the hospitality sector and on Gen Z based on the theory of the planned behavior (Goh and Kong, 2018; Goh and Lee, 2018). The analysis of the network surrounding the motor theme of each period is then explained. Figure 5. Although this last cluster has a lower number of citations, it should be noted that only four articles have been cited, so the average number of citations is very close to the first two clusters. (2021). Organ. Sci. The effectiveness, as well as the relevance of the methodology, used is proven, and the data collected has been properly uncovered through a series of step, which pretended to go from the general study fields as the authors or journal, to more concrete aspects of the topic, such as the network of the most influential thematic clusters of each period. Leaders who fail to rapidly shift their organizations into a force for good or include their people in figuring out just how to do that will end up becoming the Blockbusters of the business world, he warned. Accordingly, attitudes stands out as the cluster with the highest average number of citations (15 citations) achieved with a single document. On one hand, a technological aspect on the workplace could be addressed to shed some light on how companies need to prepare or are presently preparing for a digital evolution in the workplace motivated by the tech-savvy Gen Z. Res. Gen Zs and millennials would also like their employers to offer better career advancement opportunities for part-time employees, more part-time jobs overall, and the option for more flexible hours for full-time employees, for example the ability to work condensed four-day work weeks. In addition, they are more likely to be swayed by the recommendations of real-life users than by celebrity endorsements. Hey ho, lets Genially! Each new generation brings with it its own challenges, preferences and priorities that help shape the workplace and can create management issues for business leaders. (2020). Number of publication per year. Bejtkovsky, J. The expanse of these periods and their segmentation has been defined following a quantitative criterion of the number of the documents published, trying to find the most homogeneous stages possible (Table 2). More time spent on smartphones or watching Netflix means less time spent cultivating meaningful relationships. Competitiveness 8, 105123. Todays workforce spans five generational categories, with Generation Z, PR Newswire (2014). Some clusters have been maintained during two periods or have disappeared and then reappeared in a later period. The employees of baby boomers generation, generation X, generation Y and generation Z in selected czech corporations as conceivers of development and competitiveness in their corporation. The high cost of living is the "top societal concern" of Gen Zers and millennials, a Deloitte survey found. The first period (20092017), although aggregating an eight-year time period, is characterized by a lower number of keywords than the rest of periods, which actually have a very similar amount. The cluster teams with only one published article involves a relevant impact as it reaches 14 citations in comparison with clusters of innovations and consumers with two and cero citations, respectively. Notepad with generation z on the wooden table. The fact is, that in todays world, they are smarter, faster, and better equipped to cope than we are, so we need to embrace their inherent skills and learn from them, she commented. To waste or not to waste: exploring motivational factors of generation Z hospitality employees towards food wastage in the hospitality industry. J. Foster a Culture of Respect 6. As its main characteristics, Gen Zers are defined as highly ambitious and self-confident (Pataki-Bitt and Kapusy, 2021). To be able to elaborate and to detangle the bibliometric analysis, SciMAT, an open-source science mapping software tool has been utilized. We will have to check their evolution to see if they will finally fall into one of the surrounding quadrants. Authors with more than 20 citations ordered by authors. More and more firms are comprising resources to take care and to motivate their internal clients, their employees. 4 ways to put youth in control of their work future, Gen Zers are bookworms but say they're shunning e-books because of eye strain, digital detoxing and their love for libraries, How the African Union can put the youth demographic at the centre of leadership, How a simple 21-question survey could identify psychosis risk in young people, Here's why making phone calls can be great for young people's wellbeing, Andrea Wigfield, Antonia Ypsilanti, Caron Carter and Jan Gurung, 5 ways in which the workplace could serve young people better, is affecting economies, industries and global issues, with our crowdsourced digital platform to deliver impact at scale. doi: 10.1108/SHR-08-2017-0051, Lazanyi, K., and Bilan, Y. Be Flexible By following these tips, you can effectively manage the generation gap in the workplace and create a cohesive and productive team that can achieve its goals. 63, 16091630. How Gen Z will transform corporate workplace culture? Selecting the right local models and the power of LangChain you can run 10:187. doi: 10.3390/educsci10070187, Mahmoud, A. Gen Z is known to be the first true digital native generation (Lanier, 2017), as they have been born and have been grown in a digital and technological environment, learning how to use technology, and interacting in social networks since the very young age, and even tend to be seen as addicted to technology. This respectful dynamic helps foster positive and healthy relationships. Scand. A weekly update of the most important issues driving the global agenda. January 3, 2022. Table 9. Within the workplace, you might observe this business literacy in Gen Zs focus on competitive compensation and benefits. (2016). The Generations Z in Europe an introduction, in Generations Z in Europe (The Changing Context of Managing People), eds C. Scholz and A. Rennig (Bingley: Emerald Publishing Limited), 331. Period 20092017 strategic diagram (A) and the motor clusters network (B). Team Perform. Microsoft is announcing that we will adopt the same open plugin standard that OpenAI introduced for ChatGPT, enabling interoperability across ChatGPT and the breadth of Microsofts copilot offerings. With this in mind, we would be looking at a unique situation of four distinct generations working alongside one another, including Baby Boomers, and the infamous generations X and Y. 33, 12771296. Max Benz, the founder and CEO at BankingGeek, noted that "One of the biggest challenges I've faced in managing Gen Z employees is helping them to develop a work ethic. Top HR talent attraction and retention trends 2020. Although their Gen X bosses did indicate that they were most likely to offer open communication (42%), they were less likely to Changing quadrant, the cluster attitudes is clearly peripheral theme, with a centrality of 0 and a density of 0.25. doi: 10.1108/TPM-12-2018-0075, Callon, M., Courtial, J. P., and Laville, F. (1991). Considering the scant research done in terms of what attracts Gen Zers toward companies, it is said that Gen Z is enticed by the work flexibility and a balance with their life outside the workplace. Sci. 79% of respondents value having a manager that cares about their personal development as much as their professional development. Figure 4. Thus, the management network has high interaction and internal strength and was at the center of the research in this period. doi: 10.1111/jonm.12601, PubMed Abstract | CrossRef Full Text | Google Scholar, Cobo, M. J., Lpez-Herrera, A. G., Herrera-Viedma, E., and Herrera, F. (2012). J. Manag. 2021 Genially. Proc. Their pragmatism leads them to explore and evaluate a range of options before settling on a product. An example of how the intergenerational view gains strength is the article Critical elements for multigenerational teams: a systematic review (Burton et al., 2019). However, to be able to do so, organizations need to have the courage to break traditional approaches by using the existing tools in different ways, accepting that even individuals from the same generation and their needs may differ from their cohort prototype (OBoyle et al., 2017), like what many firms have done with the on-line recruitment as their initial step (Tato-Jimenez et al., 2019). New York, NY: Business Expert Press. Source: Own elaboration with SciMAT. Psychol. The acts of sending email to this website or viewing information from this website do not create an attorney-client relationship. (a) The clusters created in the first period (Generation-Z, management, attitudes, and leadership) have served as a base for the research of the forthcoming years, have been a major impact, particularly Generation-Z as they have transitioned to another period. The aim of this work has been to disclose the thematic research trends and their evolution on the Gen Z as employees within the workforce and in the workplace. They grew up online in an environment that amplified their voices, so they were never raised like us, where kids had no say in things. The search completed on WoS obtained a total of 102 results. Sobrino-De Toro, I., Labrador-Fernandez, J., and De Nicolas, V. L. (2019). The generation Z cluster stands out in the first and the second period. Rev. This article pretends to bring to light the research trends involving Gen Z, the workplace, and the professional relations of this generation. It can be seen how Goh has paved the way again with 92 citations from his three articles, each with the collaboration of one other author: Lee, Okumus, and Kong, were all included in Table 3. This two-dimensional map divides the clusters into the following: motor clusters, being the ones with highest density and centrality; highly developed and isolated clusters or peripheral themes, with high density but low centrality; basic and transversal clusters when they have a high centrality but a low density; and emerging or declining clusters with both low density and centrality. But there is a lack of studies related with other sectors as basic, at the same time than complex, as financial sectors, or customer service other than from the hospitality and tourism industry. The way Generation Z interacts with their parents can differ depending on a variety of factors such as cultural background, family dynamics, and individual personalities. The driving force that selects the employees of a firm and manages most workplace initiatives, procedures, and even the culture of the firm is the HRM. (2021). The future of your workforce, so how do you attract millennials. Y and Z generations at workplaces. Some articles studied the relationship between of employees, and companies or positions. The work expectations and experiences of Gen Z are different from those May 29, 2023, 5:00 AM PDT. Regarding the internal thematic analysis of the main motor theme network (Figure 6, right and Table 7), Generation-Z maintains the most important links as follows: Baby-boomers with Generation-X; models with behavior; and organizational commitment with Entrepreneurship. Moreover, to a lesser extent, culture and values with Generation-X, behavior, models, and baby-boomers.. The evolution of the keywords between the periods had the following effects: (a) there has only been an increase of 12 words within the whole length of the periods studied; (b) throughout this complete time frame, 28 keywords were discarded; (c) whereas 40 were included. Vestibulum ut mi eu lectus tristique tincidunt et at dolor. doi: 10.1111/sjop.12689, Maloni, M., Hiatt, M. S., and Campbell, S. (2019). Kittiphan Teerawattanakul/Getty Images. Make sure you give them regular performance updates so they know how they're doing and where they need to improve. Career aspirations of generation Z: a systematic literature review. J. From these authors, only Goh stands out from the rest, having written four articles. In five years, Generation Z will constitute a fifth of the work force. Research discusses the most published and most cited authors and journals to have a broad view of the context of the subject. doi: 10.17512/pjms.2017.16.1.07, Leslie, B., Anderson, C., Bickham, C., Horman, J., Overly, A., Gentry, C., et al. WebHow does it work? SciMAT: a new science mapping analysis software tool. For our study, clustering through an algorithm of the simple center with a minimum network size of 2 is important, because otherwise there would be an excessively large number of clusters. Gen Y and Gen Z communication style. Outstanding for the number of citations are outcomes, followed by Theory of planned behavior, which is connected to the previous period through career. Likewise, generations is directly related to the Generation-Z cluster. Some tips for effectively managing a generation gap in the workplace are: 1. Front. Finance 26, 476483. Furthermore, in terms of employee retention, there are some common aspects to this generation (PR Newswire, 2014; Randstad Canada, 2014): they value honesty over anything else in their leaders, they prefer face-to-face communication with their superiors, they enjoy open dialog, as well as they have a strong desire to be listened to their ideas and to be valued for their opinions by their managers, and additionally, they expect social responsibility. Parents who foster an inclusive and collaborative approach to decision-making tend to have stronger relationships with their Gen Z children. For the second period, year 2018, there are six clusters: Generation-Z, Generation-Y, career, consumers, teams, and organizational. The Generation-Z cluster is the only one maintained from the 20092017 period, gaining relevance within the research made during 2018 because it is placed in a better location in the strategic diagram, with higher centrality and density values, being the motor theme of this period. As political activism among Gen Z has increased, many Gen Zers have internalized the unrest surrounding issues like gun control, police brutality and climate change leading to increased levels of stress. This was materialized in articles such as A workforce to be reckoned with: The emerging pivotal Generation Z hospitality workforce (Goh and Lee, 2018), or Generation Zs Sustainable Volunteering: Motivations, Attitudes and Job Performance (Cho et al., 2018). At the moment, that means they are between the ages of 8 and 24. The core of research on the topic has evolved around Generation-Z generations, workplace, management and attitudes, leadership, career, or learning-teaching-education, although a low keyword stability among periods was noted. There are only a couple of studies that address the impacts of coronavirus disease 2019 (COVID-19) on Gen Z in the labor market (Sakdiyakorn et al., 2021), but the number of articles relating the pandemic and Gen Z is expected to increase when the real effects are known after the return of most of the employees to the workplace and once the pandemic has ended. The upper outgoing arrow represents the keywords that have disappeared from one period to the next one, and the upper incoming arrows indicate the keywords added to the new period.
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