On September 28, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Correios can no longer guarantee the service delivery standards (including delivery times and other quality parameters). Luxemburg:Post Luxembourg has advised that delivery will be conducted via methods that restrict direct contact. Postal Service currently considers a first-class package to. Colombia UPDATE: Servicios Postales Nacionales S.A. 4-72 has advised that postal services are now back to normal. For this reason, service delivery standards cannot currently be guaranteed. 3. Samoa UPDATE: SamoaPost has advised that the state of emergency has been extended until December 23, 2020. Owing to the suspension and cancellation of many flights to and from Mauritius, severe delays for all outbound and inbound mails (letter-post, parcel-post and EMS) are to be expected until sufficient transport capacity becomes available. Nepal UPDATE:Nepal Post has advised that they are extending the suspension of mail services until April 30, 2020. Cayman Islands UPDATE:The Cayman Islands Postal Service has advised that the suspension of all postal operations has been extended until May 4, 2020. Customers should expect delays. Post offices will remain open in general (closing over lunchtime); For domestic and inbound international items that would normally require a signature, the postwoman or postman will sign for delivery in place of the customer (as already stated in EmIS 115); CTT Correios de Portugal is no longer able to guarantee delivery times, observe the standard rules for signature on delivery, or make tracking data available for all shipments. [Note: see below regarding change for mail destined to Cyprus. For general information, please contact USPS at: Email: USPS Customer Service. Lithuania UPDATE: AB Lietuvos pastas has advised that the Lithuanian Government has extended the full-country lockdown until March 31, 2021, in order to control the spread of the coronavirus. For these items, the mail carrier will ask for the recipients name and ID number, and this information will be entered by the mail carrier in the signature field on the registration barcode sticker. Nepal UPDATE: Nepal Post has advised that the suspension of all postal operations has been extended until June 2, 2020. International Service Resumption Notice effective May 15, 2020. As a result, all previously issued restrictions regarding suspension of signature at time of delivery and service standards continue to apply and force majeure remains in effect. International Service Alerts Circumstances which can influence the transit time of your international mail Below you will find an overview of the current international service alerts that can affect the receipt and delivery of mail and parcels to and from abroad. New Zealand UPDATE:New Zealand Post has advised that, as a result of a confirmed community outbreak of COVID-19 in Auckland after 102 days without community transmission, the New Zealand Government has moved the Auckland region to national COVID-19 Alert Level 3 from Wednesday, August 12, 2020, provisionally until Friday, August 14, 2020. Express Mail Service (EMS) is available internationally to all destinations other than India. Follow. On June 18, 2021, the Postal Service received a notification fromThailand Post, the designated operator of Thailand, that operations at the Laksi mail processing center have now returned to normal. Given the current restrictions, New Zealand Post can no longer guarantee service delivery standards for letter-post, parcel-post and EMS items, and is invoking force majeure until further notice. On September 27, 2021, The National Postal Corporation (Iposita), thedesignated operator of Rwanda,provided notification that the measures to limit the spread of COVID-19 have been lifted, and postal services have returned to normal. During the state of emergency, postal services will continue to function with restrictions and items normally requiring the addressees signature upon delivery will be handed over without signature. Therefore, until further notice, all letter-post, parcel-post and EMS items destined to Cyprus will be sent by alternative transportation (e.g. Post Fiji is therefore using sea conveyance to ship mails, including EMS items, but this depends on sailing schedules. The DMM Advisory will continue to update mailers regarding new service disruptions as they are received. On June 21, 2021, the Department of Posts,the designated operator of Sri Lanka, provided notification that the Government of Sri Lanka has temporarily lifted the island-wide strict travel restrictions as of June 21, 2021. All previous measures remain in place, with the exception of insured parcel-post and EMS items addressed to persons in quarantine. Area Inspiring Mail (AIM) National Meeting - July 28, 2021. International Service Resumption Notice effective February 5, 2021. About 621 million pieces of international mail entered the U.S. from foreign countries in fiscal year (FY) 2016. International Service Resumption Notice effective December 11, 2020. Thailand Post is therefore unable to guarantee quality standards for any category of inbound and outbound mail until further notice. has advised that the Government of the Czech Republic has declared a state of emergency for the entire country until November 20, 2020. Signatures will no longer be requested for any deliveries, and no proof of delivery can be provided until further notice. International Service Suspension Notice effective November 27, 2020. Therefore, the situation of force majeure previously declared will continue to apply until further notice. Customers are asked to refrain from mailing the following services to New Zealand until further notice: For already deposited items (Airmail M-bags, IPA M-bags, and ISAL M-bags entered prior to 10/1/21, PMI entered prior to 4/1/22, and FCPIS, CeP, IPA Packets and ISAL Packets entered prior to 5/13/22), the Postal Service will transport to destination and delays are to be expected.For deposited items (Airmail M-bags, IPA M-bags, and ISAL M-bags entered on or after 10/1/21, PMI entered on or after 4/1/22, and FCPIS, CeP, IPA Packets and ISAL Packets entered on or after 5/13/22), the Postal Service will endorse the items as Mail Service Suspended Return to Sender and place them in the mail stream for return to sender. The firm is still unable to. Switzerland:Swiss Post Ltd has advised that owing to the cancellation of most international flights it is currently unable to send letter-post, parcel-post and EMS items to any countries outside the European Union, with the exception of: Brazil, Canada, New Zealand, Norway, the Russian Federation, the United Kingdom and the United States of America. Croatia:Croatian Post has advised that a special process for postal items subject to signature upon delivery has been introduced. Georgia:Georgian Post has advised that the Government of Georgia has taken measures to reduce the spread of COVID-19. Netherlands UPDATE:PostNL has advised that effective March 16, 2020 alternative proofs of delivery were implemented for all international inbound items that would normally require a signature. The service disruptions affect Priority Mail Express International (PMEI), Priority Mail International (PMI), First-Class Mail International (FCMI), First-Class Package International Service (FCPIS), International Priority Airmail (IPA), International Surface Air Lift (ISAL), and M-Bag items. This disruption is expected to continue until airlines resume normal operations and sufficient transportation capacity becomes available. Peru UPDATE:Servicios Postales del Per SERPOST S.A, has advised that the national state of emergency has been extended until August 31, 2020 and force majeure remains. This reduced transportation capacity may lead to delays in both inbound and outbound mail (letter-post, parcel-post and EMS items). Select one of the entries below to display disruption information for that location or event. For already deposited items, other than Global Express Guaranteed, Postal Service employees must endorse them Mail Service Suspended Return to Sender and then place them in the mail stream for return. MyanmarUPDATE:Myanmar Post has advised that the restrictions regarding the processing of inbound and outbound mail (letter-post, parcel-post and EMS items) have been lifted and postal services have therefore resumed as normal as of April 17, 2022. International Service Suspension Notice effective April 29, 2022. Panama:Correos de Panam has advised that all incoming and outgoing international flights to and from Panama have been suspended effective March 19, 2020. Items will be returned to the sender if they are not collected within 15 days. Spain UPDATE: Correos y Telgrafos has advised that the Spanish Government has extended the state of alert until June 7, 2020, or later, and the previously declared force majeure remains in effect. It will also continue to receive mail from countries that send mail to SAPO for delivery in South Africa. Until further notice, as a convenience for our customers, the Postal Service will continue to accept and process mail destined for the Maldives. Registered mail is now deposited in mailboxes, with the exception of registered mail with associated special services. However, postal service quality for international inbound and outbound services and service delivery standards (including delivery times and other quality parameters) cannot be guaranteed until further notice. This website uses cookies to improve your experience while you navigate through the website. Honduras UPDATE:Empresa de Correos de Honduras (Honducor) has advised that it has extended the suspension of postal services until June 14, 2020, or a later date to be communicated in due course. While the lockdown is in place, postal services will continue to operate with a reduced workforce under certain restrictions in order to minimize contact between people. On January 25, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). More than 95 percent of this mail was accepted by the U.S. As a result, the previously invoked force majeure remains in effect. Brazil UPDATE:Correios has advised that force majeure will be closed effective December 31, 2020. Australia UPDATE:Australia Post has advised that, for reasons relating to COVID-19, the Sydney office of exchange will be closed up to 48 hours for deep cleaning to ensure the safety of our staff and others. Nepal UPDATE:Nepal Post has advised that the Civil Aviation Authority of Nepal (CAAN) has partially lifted the suspension of international flights to and from China (Peoples Rep.), Qatar and Turkey, from June 1 30, 2021. Effective immediately, the mail carrier will ask for the recipients name (to record proof of delivery), and leave the item on the doorstep. Effective November 27, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. The processing and delivery of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Slovensk Pota is unable to guarantee compliance with the agreed standards. Correos de Panam confirms that it is able to continue to receive inbound mail destined for Panama. People sending items abroad with Royal Mail have been warned there is no end in sight to delivery disruption after the firm was hit by a "cyber incident" on Thursday. New Caledonia:OPTNC has advised that owing to the reduction in the number of flights offered by partner airlines, and new measures to protect against the spread of COVID-19, the shipment of inbound and outbound letter-post, parcel-post and EMS items is currently limited to mainland France only. Currently, China Post cannot process or transport to sorting centers/delivery offices inbound mail received by the above-mentioned offices of exchange. Estonia:Estonian Post has advised that it has suspended signature on delivery for inbound items. New Zealand until further notice due to unavailable transportation. esk Pota is continuing to provide postal services, however, quality of service for all types of inbound and outbound mail (letter post, parcel post and EMS) cannot be guaranteed. Owing to the suspension of air services to a number of international destinations, Pota Romn is facing difficulties sending international postal items, and delays are to be expected for all types of inbound and outbound letter-post, parcel-post and EMS items. Italy UPDATE:Poste Italiane has advised that the Italian Government has decided to extend the measures aimed at minimizing the spread of COVID-19 until April 13, 2020. Therefore, force majeure will continue to apply. Effective May 15, 2020, the Postal Service will resume acceptance of mail destined to the following countries: On May 8, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Deliveries to the addressees home require the courier to confirm the recipients name by asking to see ID, recording name and releasing item to recipient. Instead, if the recipient is unable to sign for the item but has duly received it, a code (XP1) will be entered into the handheld device, and this will constitute evidence of receipt. On October 5, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). As a result, New Zealand Posts operational performance in the Wellington region will be impacted as it will be operating with limited processing and delivery resources, thus placing constraints on capacity and service performance capability. Recipient mailing address. As a result, Sri Lanka Post will be operating with a reduced work force and will process and deliver mail in compliance with restrictions imposed by the government. On May 26, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). U.S. senders of Priority Mail Express International items must complete the inquiry process (see 922) before filing for a postage refund. Thailand UPDATE:Thailand Post, the designated operator of Thailand, received notification that several cases of COVID-19 have been confirmed among the workforce of the Suvarnabhumi office of exchange (OE). Therefore, the previously announced force majeure remains in place until further notice. On November 2, 2022,Deutsche Post,the designated operator ofGermany, provided notification that due to increasing COVID-19 infections among its staff and severe shortages on the labor market, it is currently encountering challenges in delivering letter-post items in line with its high quality standards. On January 3, 2023, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). During the lockdown, the processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and CTT Correios de Portugal is unable to guarantee compliance with the agreed standards. Canada UPDATE! Bpost will continue to provide its services according to safety guidelines, but all letter-post, parcel-post and EMS items requiring signature on delivery will, until further notice, be delivered against the postal workers signature in place of the customers (in the customers presence). Signature and delivery standards will be met as agreed. On April 15, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Poland UPDATE:Poczta Polska has advised that the Polish Government has implemented a national quarantine throughout Poland. International Service Resumption Notice effective February 25, 2022. The following countries have provided updates to certain mail services. Lithuania UPDATE:AB Lietuvos pastas has advised that the Lithuanian Government has approved tighter lockdown measures and extended the national quarantine regime until January 31, 2021. Therefore, Bhutan Post is suspending daily domestic and international mail operations. Malaysia:Pos Malaysia has advised that owing to suspension of services, cancellation of flights, shutdown of airports and implementation of other preventative measures, all inbound and outbound letter-post, parcel-post and EMS items are expected to be severely delayed. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Lietuvos patas is unable to guarantee compliance with the usual delivery standards. Therefore, delays are to be expected in the handling and delivery of all letter-post, parcel-post and EMS items. Slovensk pota will continue to accept letter-post and parcel-post items sent to destinations for which transport capacity is available. As a result, force majeure is extended until further notice, and previously announced restrictions continue to apply. International mail service availability chart (Updated on February 22) Due to the ongoing reduction in transportation capacity to various countries and territories, there may be delays in the delivery of posted international mail. Armenia:Haypost CJSC, has advised that, owing to the suspension of flights, it expects serious delays in processing of inbound and outbound letter-post, parcel post and EMS items until further notice. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items. As a result, there will be a direct impact on the collection and delivery of inbound and outbound mail. Madagascar UPDATE:Paositra Malagasy has advised that the Government of Madagascar has declared a health state of emergency in order to limit the spread of the South African COVID-19 variant. The acceptance of outbound mail items (letter post, parcel post and EMS) for some destinations remains subject to transport availability. On April 2, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). As of January 3, 2023, when performing at-the-door deliveries of letter-post, parcel-post or EMS items requiring signature on delivery, the postman or postwoman will again obtain a signature from the recipient. Additionally, items weighing less than 33 lbs. The acceptance of outbound mail items (letter post, parcel post and EMS) for some destinations is still subject to transport availability. Effective Friday, March 3, 2023, the Postal Service will begin resuming acceptance of mail destined to the following: This service resumption affects the following mail classes: Priority Mail Express International (PMEI), Priority Mail International (PMI), First-Class Mail International (FCMI), First-Class Package International Service (FCPIS), International Priority Airmail (IPA), International Surface Air Lift (ISAL), and M-Bag items. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items. Consequently, until further notice, Correos y Telgrafos remains unable to guarantee quality of service for all types of inbound and outbound mail (letter-post, parcel-post and EMS items) and compliance with delivery standards for items requiring signature. Effective August 14, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. On March 29, 2021, the Postal Service received a notification fromCorreios, the designated operator of Brazil, advising that due to the critical COVID-19 situation in Brazil, the cities of So Paulo and Rio de Janeiro and their respective metropolitan regions have decreed an emergency 10-day holiday, from March 26 to April 4, 2021. To maintain social distancing, notification will be issued to the addressee for the collection of registered mail at designated post offices until further notice. Slovenia UPDATE:Slovenia, Pota Slovenije, has advised that postal services are now returning to normal. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items. Therefore, the situation of force majeure previously declared will continue to apply until further notice. The partial lockdown has already been extended until June 3, 2021. Given the current restrictions, the Brazilian Post cannot guarantee service delivery standards in the above-mentioned postcodes. Jamaica UPDATE:Jamaica Post has advised that as a result of the national curfew imposed until September 2, 2020, processing and delivery of mail along with responses to online customer inquiries may be delayed. Customers are asked to refrain from mailing items addressed to any of the following countries, until further notice: These service disruptions affect Priority Mail Express International, Priority Mail International, First-Class Mail International, First-Class Package International Service, International Priority Airmail, International Surface Air Lift, and M-Bag items. On March 19, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). The Postal Service will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic. Unfortunately, it wasn't possible to determine the precise number. From that date, all inbound items requiring the addressees signature upon delivery will be handed over against signature. On June 2, 2020, the Department of Defense notified the Postal Service that effective June 4, 2020,the temporary service suspension to the DPO ZIP codes listed below will be LIFTED: City State ZIP Code City State ZIP Code City State ZIP Code, DPO AE 09283-9997 DPO AE 09820-9997 DPO AE 09860-9997, DPO AE 09488-9997 DPO AE 09828-9997 DPO AE 09864-9997, DPO AE 09489-9997 DPO AE 09831-9997 DPO AE 09867-9997, DPO AE 09734-9997 DPO AE 09846-9997 DPO AE 09869-9997, DPO AE 09813-9997 DPO AE 09854-9997 DPO AP 96532-9997, DPO AE 09817-9997 DPO AE 09857-9997. In addition, Nepal Post remains unable to accept outbound mails to countries other than India, until such time as the passenger flights normally used to transport mail are resumed. Jamaica UPDATE:Jamaica Post has advised that the Government of Jamaica has extended the national curfew until March 22, 2021. On April 27, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Furthermore, outbound international services (letter-post, parcel-post and EMS items) to all destinations will be suspended from April 28 to May 4, 2021. Philippines:Philippine Postal Corporation has advised that an enhanced community quarantine has been imposed in Metropolitan Manila and rest of Luzon island and several areas on Visayas and Mindanao islands, effective through April 12, 2020. These challenges are mainly seen on a local or regional rather than nationwide level but may affect different parts of Germany. The Postal Service is taking all reasonable measures to minimize impact to our customers. As a result, the quality of service for all types of inbound and outbound mail (EMS, parcel post and letter post) cannot be guaranteed. The acceptance of outbound mail items (letter post, parcel post and EMS) for some destinations is still subject to transport availability. 1-3 business days 2 (1 business day to many destinations in Canada) Priority Mail Express International . Consequently, all previous measures will continue to apply and force majeure will remain in effect. Slovensk Pota will continue to provide postal services in line with public health measures and other restrictions, but with a reduced workforce. When remailing under this option, customers must cross out the markings Mail Service Suspended Return to Sender.. If the mailer refuses to sign, the mail carrier will record the last four digits from the ID document, as well as the type of ID and the exact name of the receiver. On June 1, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Effective August 7, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. These temporary measures will be effective until further notice. Jamaica Post has advised that although operational activities have been partially restored, normal delivery standards, especially for EMS deliveries, cannot be fully met. However, it is still experiencing issues with other categories of inbound items and all categories of outbound items. China UPDATE: China Post has advised that in order to prevent further transmission of COVID-19, the processing of inbound mail is temporarily affected at Shanghai, Changchun and Yanji mail processing centers until further notice. The public health measures and restrictions in place are impacting international inbound and outbound postal operations, and force majeure is invoked with respect to quality of service until circumstances return to normal. Cyprus UPDATE:Cyprus Post has advised that a number of air carriers are once again operating flights to Cyprus. Peru:Servicios Postales del Per SERPOST S.A, has suspended all delivery of domestic and international mail for 15 days, and Jorge Chavez International Airport has been closed. Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail. On August 24, 2021,VNPost, the designated operator of Vietnam,provided notification that the Vietnam Government has announced a strict lockdown on Ho Chi Minh City and Da Nang City until further notice. Force majeure remains with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. Quality of service for all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will be affected. Details of these destinations can be found athttps://www.anpost.com/Coronavirus/Mails-Parcels-services. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Slovensk pota is unable to guarantee compliance with the agreed standards. On March 2, 2022, the Postal Service received a notification fromPostNord Sverige, the designated operator ofSweden, advising that the measures aimed at limiting the transmission of COVID-19 have now been lifted. Therefore, force majeure will continue to apply. As a result, customers should expect delivery delays for all letter-post, parcel-post and EMS items. Outbound services for EMS items and all postal services have also returned to normal. Management and postal workers are left in the dark about delayed mail and packages during the holidays, one worker told Insider. Indonesia UPDATE:Pos Indonesia has advised that due to insufficient means of transportation, distribution of inbound mail to remote customs and delivery offices is still subject to delays and therefore cannot guarantee the quality of service or delivery standards for letter-post, parcel-post and EMS items. On February 1, 2021, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). As a result, the post is unable to maintain compliance with delivery service standards and deadlines. Mr. DeJoy has repeatedly stressed the need to improve the Postal Service's financial status, which has grown increasingly dire as the use of its most profitable product first-class mail . Items normally requiring the addressees signature upon delivery will be handed over without signature. Slovakia UPDATE:Slovenska Pota has advised that special processes have been put in place for postal items subject to delivery, specifically as follows: The US Postal Service received notice that various postal operators are no longer able to process or deliver international mail or services originating from the United States due to service disruptions related to the COVID-19 pandemic. Slovakia UPDATE:Slovensk Pota has advised that the state of emergency previously announced has now ended. On July 29, 2021, The National Postal Corporation (Iposita),the designated operator of Rwanda, provided notification that, in order to reinforce the measures aimed at combating the spread of COVID-19, the Rwandan Government has decided to extend the lockdown declared in the capital, Kigali, and in eight other districts (Burera, Gicumbi, Kamonyi, Musanze, Nyagatare, Rubavu, Rwamagana and Rutsiro), until July 31, 2021. Given the potential for service delays for our customers, Canada Post is treating this situation as a case of force majeure, customers should expect delivery delays. Australia Posts offices of exchange in Brisbane and Melbourne will continue to process mail items during this time. Togo UPDATE:The Togo Postal Corporation has advised that it has restored some of its capacity to process inbound and outbound items. As a result, postal services will be suspended during this period. These cookies do not store any personal information. These measures, which include lockdowns, state border closures, restrictions on movement, self-isolation and limitations on air and other transport services, are affecting the processing and delivery of inbound and outbound mail items. As a result, the receipt and dispatch of inbound and outbound mail (letter-post, parcel-post and EMS items) to and from Trinidad and Tobago have resumed as normal. On June 2, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). However, postal services between Chile and countries outside South America are continuing as normal. However, given the reduced workforce, La Poste can no longer guarantee delivery lead times, the collection of signatures on delivery, delivery to the addressee in person, tracking of items (scanning and shipment lead times), the processing of items for reimbursement, and insured items. Customers are asked to refrain from mailing the following service to China until further notice: For already deposited PMI items entered prior to 4/29/22, the Postal Service will transport to destination and delays are to be expected.For deposited PMI items entered on or after 4/29/22, the Postal Service will endorse the items as Mail Service Suspended Return to Sender and place them in the mail stream for return to sender. Portugal UPDATE:CTT Correios de Portugal has advised that the Portuguese Government has extended the measures aimed at combating the spread of COVID-19 until May 2, 2020. Netherlands:PostNL has advised that all letter-post, parcel-post and EMS items requiring signature on delivery will no longer be signed at the time of delivery. The following International Mail Services are experiencing disruptions due to the global pandemic. Customers should expect delays for inbound and outbound letter-post, parcel post and EMS items. On March 3, 2021, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). The previously declared force majeure no longer applies and normal postal operations have resumed. Barbados UPDATE: Barbados Postal Service has advised that, due to the spike in the number of infections of COVID-19, the Government of Barbados has imposed a nightly curfew from November 15 until December 13, 2021. Delays to the collection, transportation and delivery of mails are to be expected. This temporary measure will be effective until further notice. Finland: Posti and land Post have advised that owing to a lack of transport capacity, they are currently unable to transport outbound letter-post, parcel-post and EMS items to many international destinations. Vanuatu Post is able to accept international inbound mail and can export outbound mail. International Service Suspension Notice effective December 10, 2021. For all letter-post, parcel-post and EMS items requiring signature on delivery, the addressees signature will be replaced by the postman/woman, together with delivery code, entered in the presence of the addressee. National Millions Of Christmas Gifts May Arrive Late Due To Overload At The Postal Service The perfect postal storm The U.S. If no one comes to the door and there is no Parcel Leave service in place, the carrier will leave a card with details of the delivery, and return the item to the Post Office. Estonian Post can no longer guarantee the service delivery standards and is declaring a situation of force majeure. Mailers should expect delivery delays. All postal services will be affected and force majeure remains until further notice. We also use third-party cookies that help us analyze and understand how you use this website. As a result, the processing of inbound and outbound letter-post, parcel-post and EMS items has returned to normal effective September 1, 2022. The following countries have suspended certain mail services: Indonesia UPDATE:Pos Indonesia has advised that the Jakarta office of exchange (IDKTC) has resumed its operational activities as of June 18, 2020. International Service Suspension Notice effective July 23, 2021. On February 12, 2021, the Postal Service received a notification fromHellenic Post (ELTA), the designated operator of Greece,advising that, as of February 11, 2021, the Government implemented even stricter lockdown measures in the Attica region. Effective March 13, 2020, items requiring a signature on delivery will not always be signed for by the recipient. On July 30, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). As a result, Poczta Polska is resuming postal operations across its network. In addition, Nepal Post remains unable to accept outbound mails to countries other than India, until such time as the passenger flights normally used to transport mail are resumed. El Salvador International Airport will gradually reopen to incoming and outgoing commercial flights effective September 19, 2020, and a normal flight schedule is expected to be operational by October 4, 2020. A partial lockdown is already in place throughout the country, and domestic flights are suspended. The inclusion of a mobile phone number on items will speed up the process, enabling an SMS to be sent to the addressee instead of a written notice. Samoa:Samoa Post has advised that the Government of Samoa has declared a state of emergency, with effect from Saturday, March 21, 2020. During this period, VNPost will continue to provide postal services, but will be operating with a reduced workforce. Honduras:Empresa de Correos de Honduras (Honducor) has advised that the entire territory of Honduras is under quarantine until at least March 21, 2020, or later. For this reason, a situation of force majeure is again invoked with respect to quality of service until the situation is back to normal. However, several measures have been implemented to ensure the safety of both customers and staff, including the following: Furthermore, in common with many other postal operators, given the diminishing number of flights and reduced capacity, bpost is temporarily unable to send outbound international mail and parcels (letter post, parcel post and EMS) to destinations outside Europe. While delays are to be expected, mail will, however, continue to be delivered. Customers may continue to mail items destined to Myanmar, however, delivery delays should be expected. As a result, there will be a direct impact on the collection and delivery of inbound and outbound mail. Therefore, delays are expected in the handling and delivery of letter-post, parcel-post and EMS items, until sufficient transport capacity becomes available. For already deposited PMI items entered prior to 1/28/22, the Postal Service will transport to destination and delays are to be expected. All previous measures remain in place. Consequently, all previous measures will continue to apply and force majeure will remain in effect. International Service Suspension Notice effective September 17, 2021, Effective September 17, 2021, the Postal Service will suspend international mail acceptance to, Priority Mail International (PMI) effective 9/17, First-Class Package International Service (FCPIS) previously suspended 9/3, Commercial ePacket (CeP) previously suspended 9/3, International Priority Airmail (IPA) Packets previously suspended 9/3, International Surface Air Lift (ISAL) Packets previously suspended 9/3. Croatia UPDATE:Croatian Post has advised that the measures taken to limit the spread of COVID-19 have been lifted, as of February 28, 2021. Learn How to handle Business Disruptions byDownloading our E-Book: How to Navigate the COVID19 Crisis, International Mail Service Resumption Notice. On July 15, 2022,Tonga Post, the designated operator ofTonga,provided notification that, due to the current global pandemic situation, there is only one flight per week to and from Tonga. Bulgaria:Bulgarian Posts plc has advised that it is currently not able to send letter-post, parcel-post or EMS items to many countries inside and outside the European Union, with the list changing on a daily basis. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. Consequently, esk Pota has declared a situation of force majeure and delays in delivery of letter-post, parcel-post and Express Mail Service (EMS) items may occur. VNPost will continue to provide postal services, but until further notice the processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will be impacted and VNPost will be unable to guarantee compliance with the published standards. Additionally, the following countries have announced service disruptions: Chile:CorreosChile has advised that the following service changes are in affect for letter-post, parcel-post and EMS items: Germany:Deutsche Post has announced changes for all letter-post, parcel-post and EMS items requiring signature on delivery. International Service Resumption Notice effective July 10, 2020. Thailand UPDATE:Thailand Post has advised that the Thai Government has extended the nationwide state of emergency with regard to the COVID-19 pandemic until September 30, 2022. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Additionally, Poczta Polska has stopped accepting outbound international mail until further notice, with the exception of mail destined to: Australia, Belarus, Belgium, Czech Republic, Canada, Denmark, Germany, Ireland, Latvia, Lithuania, Mexico, Netherlands, Portugal, Slovakia, Spain, Ukraine, United Kingdom and United States of America. Customers are asked to refrain from mailing items addressed to the following country, until further notice: This service disruption affects Priority Mail Express International (PMEI), Priority Mail International (PMI), First-Class Mail International (FCMI), First-Class Package International Service (FCPIS), International Priority Airmail (IPA), International Surface Air Lift (ISAL), and M-Bag items. Lithuania UPDATE:Lietuvos patas has advised that the Government of Lithuania has extended the full national lockdown until June 30, 2021, in order to control the spread of COVID-19. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Pos Malaysia is unable to guarantee compliance with the agreed standards. However, during this period post offices and distribution networks will remain open and continue to process inbound and outbound mail with reduced capacity which will affect service quality of all mail classes (letter-mail, parcels and EMS). The following country has suspended certain mail services: Cayman Islands UPDATE:The Cayman Islands Postal Service has advised that the suspension of all postal operations has been extended until April 20, 2020. Maldives UPDATE:Maldives Post has advised that the Government of the Maldives has decided to extend the measures adopted as a precaution against the spread of the global coronavirus (COVID-19) pandemic. Panama:Correos de Panama has advised that it is currently unable to send outgoing mail (letter-post, parcel-post or EMS items) to the following destinations: Africa, Asia, Europe and Oceania; Certain Latin American countries (Argentina, Aruba, Ecuador, Haiti, Honduras, Peru, Suriname and Venezuela, Bolivia). As a result, the Department of Posts is unable to guarantee compliance with the agreed delivery standards for all mail categories. In addition, effective May 22, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. For all other returned items not bearing a customs declarations form: Global Express Guaranteed Service Suspensions and Disruptions. (3)Effective October 1, 2021, the Postal Service will suspend international mail acceptance toNew Zealanduntil further notice due to unavailable transportation. A summary of New Zealands COVID-19 Alert Levels and their restrictions can be found atcovid19.govt.nz/alert-system. United Kingdom:Royal Mail Group has advised that they will make changes for all letter-post, parcel-post and EMS items requiring signature on delivery. Latvia UPDATE:Latvijas Pasts has advised that a state of emergency has been declared by the Government of Latvia effective November 9, 2020 and is expected to remain in force until December 6, 2020 or later. On September 23, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Effective December 18, 2020, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. Macao UPDATE: Macao Post has advised that, in order to minimalize the threat of COVID-19, the Macao Special Administrative Region has announced that civil servants will not be required to work from October 5 -7, 2021. Honduras UPDATE:Empresa de Correos de Honduras (Honducor) has advised that it has extended the suspension of postal services until August 2, 2020, or a later date to be communicated in due course. Poland UPDATE:Poczta Polska has advised that the measures aimed at slowing the spread of COVID-19 are still in force in Poland, and will continue to affect its services. As a result, the receipt and dispatch of inbound and outbound mail (letter-post, parcel-post and EMS items) to and from Trinidad and Tobago have resumed as normal. For deposited PMI items entered on or after 1/28/22, the Postal Service will endorse the items as Mail Service Suspended Return to Sender and place them in the mail stream for return to sender. New Zealanduntil further notice due to unavailable transportation. Slovensk Pota will continue to provide postal services in line with public health measures and other restrictions, but with a reduced workforce. All inbound mail will be transported to the Colombo office of exchange, operating with the limited workforce. Therefore, the situation of force majeure declared by Latvijas Pasts remains in effect and all previous announcements including no guarantee of service delivery standards and significant delays continue to apply until the situation returns to normal. As a result, the processing and transportation of all inbound and outbound mail have been disrupted. Therefore, the previously announced force majeure will remain in effect until further notice. The processing and delivery of all inbound mail, as well as the transportation of outbound mail, will be heavily impacted by the current situation. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Slovensk Pota is unable to guarantee compliance with the agreed standards. During this period, Thailand Post will continue to provide postal services and make necessary adjustments to ensure the delivery and processing of inbound and outbound mail. This mail will be held within our network and will be delivered once mail service is restored. However, all post offices remain open and the international mail processing centres continue to operate with a skeleton workforce. Vanuatu UPDATE: Vanuatu Post has advised that the Vanuatu Government has lifted the state of emergency declared in response to the COVID-19 pandemic and postal operations have resumed as normal. Additionally, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items. Effective June 26, 2020, the Postal Service will resume acceptance of mail destined to the following countries: On June 19, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Delays are therefore to be expected in the processing, customs clearance and delivery of all inbound letter-post services destined for Thailand. Customers are asked to refrain from mailing the following services to Australia until further notice: For already deposited items (FCPIS, CeP, IPA Packets and ISAL Packets entered prior to 9/3/21, PMI entered prior to 9/17/21, and Airmail M-bags, IPA M-bags, and ISAL M-bags entered prior to 10/1/21), the Postal Service will transport to destination and delays are to be expected.For deposited items (FCPIS, CeP, IPA Packets and ISAL Packets entered on or after 9/3/21, PMI entered on or after 9/17/21, and Airmail M-bags, IPA M-bags, and ISAL M-bags entered on or after 10/1/21), the Postal Service will endorse the items as Mail Service Suspended Return to Sender and place them in the mail stream for return to sender.
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