But in this company you must do it yourself. I am still waiting on a manager to contact me for 2 weeks now. Most appalling. Client base reaches 29,000 businesses worldwide. YOU CANNOT TAKE MONEY LIKE THIS WOTHOUT EXPLANATION ITS FRAUDULENT. Signed up online based on advertised costs. I got all the machines and, of course, the support as well. system. This rating has been stable over the past 12 months. Foodhub (formerly known as Touch2Success) is a company that provides online food ordering services to restaurants and takeaways. We completely understand your situation. Find out how we combat fake reviews. I joined Foodhub because it charged a lesser commission and didn't take anything off you. I have never dealt with a company that unprofessional. We look forward to hearing from you. This is so unfair. Called the restaurant and they have no record of my order.Clearly Touch 2 success does not even have a capability to connect system to the clients system environment. Especially directors.! Kindly email us at updates@touch2success.com and we will check this for you and sort it out at the earliest. We don't want you to be left with a bad experience and will try our best to resolve this issue. Also asked me for my website domain password, next thing I know they have changed them and claimed ownership of my domain of 20 years! This article "Touch2Success" is from Wikipedia. 12" Foodhub Pizza Boxes - 100 units per pack. I carefully looked at the other options and chose Foodhub The MyTakeaway app is a pocket-sized point of sale solution. Currently, Touch2Success has 450+ employees operating from 3 different offices located in Stoke-On-Trent (UK) Chennai (India) and New Cairo (Egypt). Hi, thank you for your valuable feedback! Share. This acquisition led to a 25% increase in sales without any external funding. The MyTakeaway app is a pocket-sized point of sale solution. Could you please send us an email to updates@touch2success.com we can look into this issue and escalate the delay. Utilise its user-friendly features, services, and promotions by listing your restaurant on it for free! A tailored food ordering system for local Restaurants and Takeaways with innovative software and apps to elevate profit to the next level. I have contacted their merchant to request a refund. Nightmare to deal with. Your feedback makes us serve you better. Really disappointing. Here are 8 tips for writing great reviews. Companies can ask for reviews via automatic invitations. Foodhub - Online food portal that helps the audience search, find and order food. I don't have a sleeping partner No reason why certain amount is deducted and no clarification of any chargesany scheme and offers are added to the account without your permission or without any proper consent we can not cancel the scheme as 1 month cancellation period is applicable which means discounts are being offered to customers without the business requesting for itdisgusting service from account managerwhen u call for him the team member tell u he is on other callwhen u want to hold the line they say he went home earlywhen u ask for his senior he confirms that the said account manager didnt turn up.i hope they stop taking decision on behalf ofmy business and instead start communicating with us before applying any offers or discounts. The parent company of online takeaway platform Foodhub has announced its acquisition of Manchester-based platform Big Foodie. Big Foodie specialises in Chinese food establishments, an area that we continueto explore and grow for Foodhub. If you ring them it takes an hour or so to answer phone. WHAT ??? Honestly, I'd rather pay 1500 for a decent epos system with good support team. Touch2Success has been achieving significant growth, doubling turnover and customer base year on year. In the same year, it was announced Foodhub had expanded its international presence into the Republic of Ireland and it now serves restaurants and takeaways / takeout clients in the UK, Australia, New Zealand, Republic of Ireland and the USA, with plans to expand into Canada mid-2023.[2][3][4][5]. In 2019, Foodhub acquired Big Foodie,[6] a Chinese ordering app, to increase its presence in the UK market and specialize in Chinese cuisine. Foodhub has always operated on benefitting local businesses and bringing in the 0% Commission Revolution. we decided not to go ahead with them, but oh boy trying to cancel directly after agreeing (so nothing as been processed yet) we are getting a call after call, to set up this or the other, they tried to claim our google business account! The acquisition is part of expansion plans for Foodhub, which is on target to achieve 3m orders for 2019, Touch2Success said. At the request of one of his clients who own a takeaway business, Ardian developed a website to receive online orders. Hi, we want to extend our sincerest apologies for the inconvenience that you have faced. at the end of the week. We have acquired Big Foodie because we are dedicated to growing our customer base across the UK, widening the choice for the end-user. Thanks for leaving us such a wonderful review. Get the latest business insights from Dun & Bradstreet. Less stress! The company has developed a range of software tools and platforms that are designed to help restaurants manage their day-to-day activities, such as taking orders, tracking inventory, and analyzing sales data. Or by navigating to the user icon in the top right. Get much closer to your customers! We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. You in next 10 minutes but never heard from them always would put u on hold.eMail of course they will never reply they think we as business owners are their slaves.So i will definitely not recommend either, and planing to cancel everything eith them instead i will join order direct. Open now : 10:00 AM - 10:30 PM. before the agreed follow up call date. Rude representative Duncan Peter Fassiom who was interrupting me when I was giving him address, now making threats to add my name and business name to Bailiff's List!! Big Foodie, established in 2012, has more than 2,500 registered takeaways and averages 30,000 orders per week. CEO Ardian Mula's passion for technology and enthusiasm for work led him to develop an online ordering platform at a young age, which later caught the attention of business owners of various restaurants and takeaways who were in need of such a solution to make their operations more efficient. Ordered a takeaway through one of their systems. Regular price 17.99 Sale price 17.99 Regular price. When Rafique the advisor contacted me I was told the pricing was substantially higher - I escalated this to the floor manager William who tried to tell me this was simply "marketing" and that all businesses mislead their customers in this way.Do you know what, even the inflated pricing is still reasonable and had FoodHub been transparent and honest rather than attempting to mislead me then I'd likely still have signed up at the higher costs. Sale Sold out. Prolong the closing down of your account out of spite. Roadstar Drive in Tuusula. by Ritu Mishra , 21-01-2019 The big portals charge close to 13-14% (plus tax) commission from restaurants and takeaways listed on their app, which takes away a big chunk from takeaway's profits. Your payment taken care by 3rd party which you need to regularly transfer manually. My favourite pizza place has gone to use this service in addition to Uber eats and deliveroo. Your aim is to provide your customers with the convenience and ease to order food at any time, The purchase of Big Foodie, is part of our aggressive growth plans via acquisitions and we are in advanced talks to acquire other competitors . You can reach us on hello@foodhub.com or alternatively our Facebook or Twitter platforms. Nor does it charge a service fee to the end user for using the platform. Please can you send us a message on our Facebook or Twitter page with your business name, phone number and email address and I would be happy to take a look into this for you , The thing is with food hub they don't listen to the people they make money off about but other company's do like just eat have sorted .any problems for me in the past with no issues but food hub don't seem to care as long as they are benefitting from other people businesses, Hi Ari, we would be happy to look into any issues you might have faced while using our platform. We would request you share your takeaway details to updates@touch2success.com or give us a call on 01782444282 so we can investigate this further and sort it out for you. a minute ago-EditVery very disappointed and Highly requested to every one not to join to Touch2Success.I have reported that my caller ID is not working and Printer is NOT working on 22nd of December,Still now they could not sort out this problem ,some of the technician called and telling all the bull*** what they tell to all other restaurants owner.My customers are very disappointed and it's giving us Millions of headache and inspecting business badly.You'll not find any senior management to report and you'll ended up with monthly fees and all the hidden commission.So think 1000 times before you join to Touch2Success. Choosing a selection results in a full page refresh. It goes against our guidelines to offer incentives for reviews. Kindly drop us an email at hello@foodhub.com and we assure you we will have this escalated and resolved for you at the earliest. We pride ourselves on maintaining the highest quality standards for our customers. Good service by touch to success, but i absolutely hate the name datman they are bounch of p*icks sitting there even though i submitted all my documents 3 months ago I've been calling them all they saying sorry we will call. End-users on both platforms will benefit from a wider selection of takeaways to choose from and the takeaway owners will benefit from our zero-commission policy.. Utilise its user-friendly features, services, and promotions by listing your restaurant on it for free! Have a nice evening :). To others reading this review, please do not hesitate to use this service. Touch2Success is the parent company of popular online food portal, Foodhub. Very poor service and will be terminating my contract with them. We request you to send us an email at updates@foodhub.com with your takeaway details and we will look into this right away. The list of its authors can be seen in its historicaland/or the page Edithistory:Touch2Success. Tens of thousands of customers place orders on Foodhub every day. Hi, we are really sorry for the inconvenience caused. I ordered food 3 weeks ago which didnt arrive and still no refund.They have even asked me for my bank statement which is exactly what the security experts tell you not to do.Its obvious this industry is not regulated as it seems to be mostly scammers and scum bags who are in it.Do yourself a favour and dont use Touch2success or foodhub.The reply to my review states pretty much what the 50+ emails say, i believe I will receive no refund from this dispicable, thieving company.BEWARE - DONT USE FOODHUB. Touch2Success currently has its client presence across the United Kingdom. Menu had many spelling mistake indication people not English. Enter now and get your business in front of an influential audience of over 300,000 monthly visitors. This complaint has been raised with the relevant management team and they will get this looked into for you. Big Foodies staff, infrastructure, website and branding will remain the same as a result of the partnership. Through the years, we have grown manifold, and are now operating in five countries . Also the owner will have to generate its own sales as theirs very little support in helping to increase sales. anything but those scammers. This means that we may include adverts from us and third parties based on our knowledge of you. Hi Amin, We are really sorry to hear this and apologies for any inconvenience that you may have faced. We would request you share your takeaway details to updates@touch2success.com or give us a call on 01782444282 so we can investigate this further and sort it out for you. If I could give a minus points I would. Every time you call up different answers and different promises. Hi Gabriel, we are sorry to hear that. We request you to email us at updates@touch2success.com and we will look into this with priority and make sure it is resolved. However, Big Foodies customers will benefit from access to the 10,000+ takeaways registered with Foodhub, and Foodhub customers will have a greater choice of takeaways and restaurants. Based on an average order value of 35 and a commission of 17%. Foodhub has made several acquisitions in its efforts to expand its operations and reach new markets. Drove to the shop and it was closed. We will pick this up as soon as you send this and get back in touch with yourself. 2015 turned out to be the year when Touch2Success focused more on the product development part, releasing the major Fusion 7 app (Supporting software for POS systems) and supporting mobile apps. Connect with your customers and shine in your local community. I carefully looked at the other options and chose Foodhub Foodhub For Business | 2,883 followers . We use cookies to ensure you get the best experience on our website. Food and Drink News Magazine is one of the leading trade publications in the UK, catering for the full spectrum of companies involved in the food and drink industry, from concept to consumer. Our EPOS and Online Ordering Systems come integrated with a variety of top-notch features that ensure you save time and money. Anyone can write a Trustpilot review. We also ensure all reviews are published without moderation. They'll make it as difficult as possible to leave them, and to make things awkward won't give up your domain. Your customers can discover you with a simple search. I got all the machines and, of course, the support as well. We are proud to have high ratings on Google and Trustpilot. We have acquired Big Foodie because we are dedicated to growing our customer base across the UK, widening the choice for the end-user. The vision of the company is to automate and bring software to help restaurants run more efficiently. . Worst customer service. Kindly get in touch with us at updates@touch2success.com. Software company Touch2Success, which runs Foodhub, said the multi-million pound deal will see Big Foodie's staff, infrastructure, website and branding remain the same. Everyday I call the support team, I am left on hold for extensive amounts of time and then they say they can't find any of my information and someone will call me back, they never do. Switch off items takes time next day manually need to switch back on. Less stress! We Love Local. Use the calculator to learn about the extra profit Foodhub Journey Established in the year 2008 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 Now have over 1033 employees across UK India, Egypt, Australia, New Zealand, America, South Africa, Canada and Mexico. that does nothing and takes quite a lot of my percentage We will get back to you shortly or call us on 01782 444 282. Touch2Success payment terminals support contactless payment methods with a plan of integrating Apple Pay and Google Pay soon. Touch2success is now Foodhub for Business, United Kingdom. In 2020, Foodhub become the UK's fourth largest food ordering company, behind competitors Uber Eats, Just Eat and Deliveroo. Lacks lots of critical features, loke details reporting stock control, dine in facilities. OMG such a bad experience with them guys please stay clear. Touch2Success is the parent company of popular online food portal, Foodhub. Datman took money without any explanation phoned them email them spoke to someone named azeem in Datman he cuts you off after few minutes without solving the issues. Unit price / per . Drive2Success, the supporting app for takeaways to manage their delivery process was first launched in 2015, that now is offered free with all the packages. I previously complained on this website as Im owed money by food hub. As we continually grow, we ensure that we provide you, our restaurant partner, "How two school friends from Stoke-on-Trent turned their online takeaway business into a global success", "UK company Foodhub takes on Uber Eats, Menulog in Australia", "Foodhub "Just-Delete" campaign offers free takeaways for deleting rival apps", "Here's how to get a free takeaway meal by just deleting an app", https://en.wikipedia.org/w/index.php?title=Foodhub&oldid=1142313091, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 1 March 2023, at 18:31. Jobs Number of Current Jobs 2 Ardian Mula has 2 current jobs as Chief Executive Officer at Foodhub and CEO at Touch2Success. system. Order was not delivered. Hi Bellal, we are extremely sorry to hear about this and even more sorry to disappoint a customer. 29,000+ restaurants cant be wrong! Find company research, competitor information, contact details & financial data for Coeptum Investment Oy of TUUSULA, Uusimaa. Most probably monday. The purchase of Big Foodie is part of our aggressive growth plans via acquisitions and we are in advanced talks to acquire other competitors. Celebrating Startups and Tech News in London and the UK, Top 10 Credit Card Terminals and Machines. I placed an order, received confirmation, then no sign of delivery. Stay away!!! Please can you advise what else I can do as the team are ignoring my requests for money owed for my business. Only ends up causing stress both on the restaurant and the restaurantss customer like myself. We would like to address this issue from our end. Suggested companies are based on peoples browsing tendencies. Told me I need to register on companies house? INTERNATIONAL MARMALADE SUPPLIER CHOOSES BRITISH BASED BEATSON CLARK, MicroSalt announces that U.K. Celebrity Chef Jack Stein has been appointed as Brand Ambassador, Reconomy Group company Valpak recruits retail packaging expert to enhance EPR support, The crucial ingredient: mindset change at Ricola, NEW RESOURCE TO HELP FOOD BUSINESS OPERATORS MEET LEGAL OBLIGATIONS LAUNCHED, Beyond the Bean take over 93 Feet East during this years London Coffee Festival, Bearings & Drives Signs Exclusive Distributor Deal with CeramicSpeed. Could you please head to our Facebook and drop us a message with your business details and one of our team from the head office will call you at your earliest convenience. I am constantly getting Google My Business notifications that this company is trying to take OWNERSHIP of pages that I manage.When challenged they ask for the address of the business in question rather than stopping this practice.I can only surmise that they are hijacking pages to encourage business owners to pay them for what can be found for free..The resolution is for them to stop requesting ownership of businesses that they do not own, Hi Barry, we're keen to get this resolved. Every time I call touch2success I am informed that a supervisor will need to call me back and one never does. As we continually grow, we ensure that we provide you, our restaurant partner, Not recomended at allllll. No one get back to me until after 6 months. Hi Orasa, we are sorry to hear that. Please email us at updates@touch2success.com with your business name and we will get back to you promptly, so that we may better assist you and get things sorted at the earliest. They and the restaurant owner are refusing to refund even though the error was caught quickly and no costs incurred. Ardians passion for computers led him to start a part-time job of fixing computers while he was still at school. Now will sing up eat takeaway max. Our goal is to make that process seamless for you. [1] The vision of the company is to automate and bring software to help restaurants run more efficiently. The acquisition is part of Touch2Successs expansion plans for Foodhub, which is on target to achieve 3m orders for 2019. Manage your restaurant operations from anywhere, hassle-free. All trademarks, logos and brand names are the property of their respective owners. Less work! Instead they undermined my trust by misleading me, which unfortunately means I've now decided to go no further. We are running the Techround 100, BAME 50 and the 29 under 29 competitions. Customer service is very very poor. Our EPOS and Online Ordering Systems come integrated with a variety of top-notch features that ensure you save time and money. We are very regret that we do business with you but it won't be last after this problem especially when you taking our hard work money for the service we don't receive.Shame to Management..! Experience the results of seamless marketing with no additional effortFoodhub does it all for you. Please reach out to us on call @ 01782444282 or by email @ updates@touch2success.com. Payment processed but order not confirmed. Worst management. Order got cancelled, so I need a refund! At present, the office area cumulates up to 42,000 sqft accommodating 450+ staff across various departments including Product Development, Customer Services, Technical Support, Business Support, Sales and Elite teams. We kindly request you to email us at updates@touch2success.com and we will look into this with priority and make sure this sorted for you. Only reliable person there. Focusing more on the customer service and technical support requirements, Touch2Success opened a new office in India in 2012, which was later on upgraded to a 24/7 operations centre in 2013. Add Ticket; Knowledge Base; Foodhub; General . 10" Foodhub Pizza Boxes - 100 units per pack, 11" Foodhub Pizza Boxes - 100 units per pack, 12" Foodhub Pizza Boxes - 100 units per pack, 12oz Milkshake Cup Lids - 1000pcs per box, 14" Foodhub Pizza Boxes - 50 units per pack, 15" Foodhub Pizza Boxes - 50 units per pack, 16" Foodhub Pizza Boxes - 50 units per pack, Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. Its best to have your own website so you dont need these people to take money every week. Contacted them yesterday but got a message saying no one available to handle query (until god knows when). They took 130 extra last week and now no response. My experience has not been great put after long time like 3 months they cancelled. Working with them has made me a lot more confident . Company let me down big time and its cost me money and time. With our headquarters in the UK, and offices spanned across the globe, we provide takeaways and restaurants with revolutionary solutions to ease their workload and thrive in an ever competitive market. Raam, Swarmy from the billing team are the most useless supervisor in the team along with their customer service team. Big Foodie's staff, infrastructure, website and branding will remain the same as a result of the partnership. We completely understand your situation. It was founded in 2008 by Ardian Mula and Mohammed Shakil. Truly woeful organisation with awful customer service. Foodhub Location Stoke-on-trent, Stoke-on-Trent, United Kingdom Gender Male LinkedIn View on LinkedIn Ardian Mula is the Chief Executive Officer at Foodhub. No sign of it yet but on the system it says delivered. Save. 2 reviews #8 of 14 Restaurants in Tuusula. Please kindly send us an email to updates@foodhub.com and a member of our team will get back to you ASAP to resolve this. Please give us a chance to make this right for you. Have a nice evening :) Advertisement OD Orasa Dhaliwal 1 review GB Nov 11, 2020 Scamming Crooks based in India Crooks! Been a customer for very long time used to be very good company recently there services have become very poor. We would like to address this issue from our end and help you out in this. One of our Senior Managers will call you back regarding this matter. We request you to email us at updates@touch2success.com and we will look into this with priority and make sure it is resolved. So much for new businesses getting off the ground. Very poor customer service. Dont waste your money and valuable time. Hi Ziaur, so sorry to hear that you are facing some issues! Foodhub Chief Executive Officer Jan 2017 Touch2Success CEO Sep 2010 Come, explore and find a system that is perfectly suited for your business. We are happy to partner with and provide solutions to some of the world's best franchises and over 29,000 restaurants in many countries. Due this company poor contact service centre based in India has no clue what to do and ignore you much as possible. Can't even process a refund apparently. Experience the results of seamless marketing with no additional effortFoodhub does it all for you. Rang the shop several times but no answer. with the best possible experience. We're sorry to hear you haven't received any contact from us regarding joining Foodhub. Remote POS, reports and summaries, and live chat. Hi Sachin, we are sincerely sorry for the issues that you have faced. They have even asked me for my bank statement which is exactly what the security experts tell you not to do. Get much closer to your customers! We are happy to partner with and provide solutions to some of the world's best franchises and over 29,000 restaurants in many countries. All you have to do is focus on serving the best food for your customers, we have your back for everything else. In 2016, with an aim to provide additional marketing support for their POS customers, Touch2Success started to work on developing Foodhub - an online food portal where takeaways can list and showcase their business and menu to the public. Hi Yoko, We are terribly sorry to hear this. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I'm hoping leaving this review will actually make someone take notice. In the Eftpos Equipment Supplier category. Connect with your customers and shine in your local community. Language links are at the top of the page across from the title. Crooks! Do you want to take your restaurant or takeaway to the next level? Be very wary of these peopleAlso contacted directly and told to contact datman. We request you to send us an email at updates@touch2success.com and we will be happy to assist you a resolve any concern you have. 12" Foodhub Pizza Boxes - 100 units per pack. !Stay away. My printer for Epos does not work . Working with them has made me a lot more . Less work! Overview 51 Reviews -- Jobs 50 Salaries 3 Interviews 7 Benefits -- Photos 22 Diversity Follow + Add a Salary The latest conversations about Tech Join the conversation on Tech 1y works at Saulsbury Industries Can you please send us an email to updates@foodhub.com with some further details with "to the attention of Chloe" in the subject line. We are happy to partner with and provide solutions to some of the world's best franchises and over 29,000 restaurants in many countries. Orders will be delivered normally within 2 working days unless there are unexpected delays with our provider. I enquired about the solution on offer and after an initial good call and follow up information I was good to take some time to review the information.What happened next was I was hounded by calls and WhatsApp messages. Please just avoid this company! Big Foodies staff, infrastructure, website and branding will remain the same as a result of the partnership. 75% of employees would recommend working at Touch2Success to a friend and 65% have a positive outlook for the business. as it was the fairest of all. One of our members will get in touch with you at the earliest to have this sorted for you. Find complete EPOS and Online Ordering Solutions for Takeaways and Restaurants across the UK, Ireland, Australia & NZ. The launch of Foodhub's food portal in 2017 was a massive success and helped the company's partners receive more online orders at 0% commission. The new name better reflects the company's focus on providing an easy and convenient way for customers to order food online and have it delivered to their doorstep. All rights reserved. Information provided by various external sources. Also informed my bank. Big Foodie, established in 2012, has more than 2,500 registered takeaways and averages 30,000 orders per week. Honesty and transparency are sorely lacking. Manage and transform your business with our versatile and comprehensive point of sale This food and/or confectionery corporation or company-related article is a stub. Mohamed Chaudry Finance Director at Touch2Success, says: This is a fantastic acquisition that will significantly benefit both brands and brings Touch2Success much closer to our target of 18,000 active businesses registered on FoodHub by the end of 2020. 29,000+ restaurants cant be wrong! Thank you. that does nothing and takes quite a lot of my percentage They manage the website for me and have assigned me an area manager, and he deals directly with me if I have any problems with my EPOS system. Kindly get in touch with us. I have cancelled my contract with them. Offering both iOS and Android versions of POS - termed as My Takeaway app lets the takeaway or restaurant managers handle their business remotely, regardless of their location. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We look forward to hearing from you. | Since its inception in 2008, Foodhub has been a one-stop point for POS solutions for Takeaways and Restaurants across the United Kingdom. Hi Danny, we apologise for any inconvenience you may have faced. If you are a business owner or an end customer I would stay away from this business if you don't want to see your business reputation damaged or as a customer if you don't want your hard earned cash withheld even though no service has been received. Your review is very concerning to us and we value your custom. Your feedback makes us serve you better. Replies to negative reviews in < 24 hours. As unique as your needs could get, Foodhub POS meets each of them. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Software business, Touch2Success, has announced a multi-million pound acquisition of Big Foodie. Here are a few restaurants and takeaways succeeding with Foodhub. They did not refund me the deposit I paid for the epos. It is headquartered in Stoke on Trent, United Kingdom. Please kindly send us an email to updates@foodhub.com and a member of our team will get back to you ASAP to resolve this. Everything else is rubbish. Foodhub, established in 2017, has more than 8,000 registered takeaways and restaurants on its platform and Foodhub and Touch2Success handle over 1.2m orders each month, it said. Regular price 17.99 Sale price 17.99 Regular price. Press the space key then arrow keys to make a selection. The Sun featured Foodhub's Father's Day special discount code in their 'Deals of the week' section. Touch2Success previously known as Foodhub, offers complete POS Systems specifically tailored for takeaways & restaurants in Australia and helps to manage in-store, direct calls and online orders all at once. Touch2Success provides Electronic Point of Sale solutions (POS) and supporting mobile apps for small and medium-sized takeaways and restaurant businesses throughout the United Kingdom. Get the latest business insights from Dun & Bradstreet. This companies poor customer service should be highlighted to all businesses worldwide and on all social media platforms. Could you please reach out to us on call @ 01782444282 or by email at updates@touch2success.com and ask for Manager. I ordered food 3 weeks ago which didnt arrive and still no refund. Let your business reach its full potential. We look forward to hearing from you. Something went wrong, please try again later. 12oz Milkshake Cup Lids - 1000pcs per box. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. we would love to make it up to you. Our dedication to providing only the best solution to your requirements is ingrained so deeply in our culture that it drives each of us, every day, to put in more effort than before. We request you to email us at updates@touch2success.com and we will make sure to sort your issue out. The purchase of Big Foodie is part of our aggressive growth plans via acquisitions and we are in advanced talks to acquire other competitors.. We strongly believe that when you grow, we grow. If there is a option of o star this company certainly deserves it. I got all the machines and, of course, the support as well. Kindly email us at updates@foodhub.com and we will look into this immediately. Hi Marc, we're sorry to hear that you have had an unpleasant experience with our team. We want to hear all about your concerns and address them in the most suitable way. Unlike other platforms where they generate customer sales and aweraness. By 2019, Foodhub has grown immensely to be one of the market-leading online food ordering platforms in the UK.[1]. by Alex Carlisle, 04-04-2022 Another successful night and one more step in the right direction. Our dedication to providing only the best solution to your requirements is ingrained so deeply in our culture that it drives each of us, every day, to put in more effort than before. As a pilot experiment, Foodhub was first launched in the city of Carlisle. Touch2Success is the parent company of popular online food portal, Foodhub. I will start reporting this to the relevent government bodies. Total value of the order was 66. at the end of the week. Could you please reach out to us on 01782444282 or by email at updates@touch2success.com and ask for Manager? Big Foodie, established in Greater Manchester in 2012, has over 2,500 registered takeaways and averages 30,000 orders per week. We completely understand your situation at this point of time. We use cookies to ensure you get the best experience on our website. If you could kindly send us an email with the details i will get this investigated ASAP. Foodhub's goal is to become the leading provider of software solutions for the restaurant industry, helping businesses of all sizes to grow and succeed. It was not clear and the order was placed with a different takeaway with the same name. Touch2Success is an e-commerce software provider based in Stoke-On-Trent, United Kingdom with operating branches in Chennai (India) and New Cairo (Egypt). Now they are holding my money as funds cant be released until new account verified. Ardian Mula Chief Executive Officer at Foodhub Greater Stoke-on-Trent Area 3K followers 500+ connections Join to view profile Foodhub Activity This #AI lawn #Robot mows, cleans up litter and. Payment terminals - Payment terminals or PDQ devices help to accept payments through credit and debit cards. We are extremely sorry to hear about this and even more sorry to disappoint a customer. Touch2success 3.6 based on 20 Reviews Touch2Success EPOS systems are specifically tailored for takeaways and restaurants to manage in-store, online and telephone orders. Tried to speak to them, they never returned my messages.Pretend to be westerners with English names, but are all based in India.Total scam artists! Good Evening, we're sorry to hear that you have faced some issues with our platform. ordered food from a company with a website powered by this company on 31/07/2020. Verification can help ensure real people write reviews about real companies. We would like to discuss this situation with you in order to resolve your concerns. Hi Megan, we are really sorry for the negative experience. I don't have a sleeping partner Foodhub, established in 2017, has more than 8,000 registered takeaways and restaurants on its platform and Foodhub and Touch2Success handle over 1.2m orders each month, it said. We look forward to hearing from you. Foodhub webinars will keep you updated about the latest trends in the food industry from marketing to food safety. Nor does it charge a service fee to the end user for using the platform. Rang their technical team which did absolute nothing just told me to wait 10 days before they can send out a new printer. Here are 8 tips for writing great reviews. Foodhub technical specialist Ardit Mula said it will continue to explore and grow its Chinese food offering, an area it specialises in. SCAM !! Ordered some merchandise. !That what you can expect from T2S after 3 years paying for expensive service. Charged me rent for using their hardware which wasnt even working. This is a fantastic acquisition that will significantly benefit both brands and brings Touch2Success much closer to our target of 18,000 active businesses registered on FoodHub by the end of 2020. We would like to show you a description here but the site won't allow us. Our goal is to make that process seamless for you. In 2022, the company entered the US market and acquired orders2.me in late 2022 as part of its efforts to build a customer base in America. . Foodhub has now a widespread presence serving more than 100 cities and towns across the UK. I have tried several times and still no cancellation . However, Big Foodies customers will benefit from access to the 8000+ takeaways registered with Foodhub, and Foodhub customers will have a greater choice of takeaways and restaurants. Foodhub services are available for businesses that are not Touch2Success clients too but on a weekly rental basis. We use dedicated people and clever technology to safeguard our platform. Working with them has made me a lot more confident and given me a sense of support. Verification can help ensure real people write reviews about real companies. The company's innovative approach to online food ordering has made it a leader in the industry and has helped it establish itself as a trusted and reliable source of food delivery. Hi Dean, we wincerely apologise for the inconvenience caused.
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