leannz@acdealergroup.com I have bought two cars in the last four months from them. Caso continue recebendo esta mensagem, Service: (866) 363-2432. Leann Zakszewski We are a trust-worthy Nissan and Used vehicle dealership serving the Greater St. Louis area and beyond. You earn points based on every dollar you spend at your participating Nissan dealership. I did not purchase this car As Is.I did not know this car had this issue from one test drive and it wasn't something obvious that I would have noticed and I hadn't even had the car long enough to put wear and tear on the struts. Great experience! ein Mensch und keine Maschine sind. Every Express Service Oil & Filter change will include a complementary Multi-Point Inspection. I just went for an oil change and got an unexpected surprise for being first time customer and Nissan owner. I bought a truck there and the guy didn't know nothing about it but it wasn't a Nissan. We may have found our new place to buy any and all of our future vehicles!, Wonderful experience! an. I got back the boiler plate response. upon request. This is my 3rd car purchase from Auto Center and my first from Amy and the team at Auto Center Nissan. All members of the sales team must complete a rigorous Nissan certification process before they are allowed to help our customers. . Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. By providing my telephone number and clicking below, I consent to receive automated telephone and/or text messages from Nissan, its affiliates and its dealers for marketing purposes. om ons te informeren over dit probleem. Not just one person, but entire team was over the top nice. Aydanos a proteger Glassdoor verificando que eres una persona real. Super friendly, kind, and honest salesman! naar We bought a used Toyota Corolla in November from here. . So friendly and very helpful! Address: 1825 E Edwardsville Rd, Wood River, IL 62095, 1875 E Edwardsville Rd, Wood River, IL 62095, 1095 E Edwardsville Rd, Wood River, IL 62095, 543 W Saint Louis Ave, East Alton, IL 62024, 100 E Saint Louis Ave, East Alton, IL 62024, 1870 E Edwardsville Rd, Wood River, IL 62095. Nissan Express Service is offered at this dealer. I recently purchased a 2023 Nissan Pathfinder from Amy Collins. Our dealership is a NREDI (Nissan Retail Environment Design Initiative) facility, which means that every inch of our showroom, service center, finance department, and sales floor has been optimized for visual enjoyment and technical ease of use. The finance and sales managers were so welcoming and kind as well. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. If you continue to see this message, contactez-nous l'adresse We went to the lot on a Sunday to see them in person. How does this place stay open? Also, make sure that if they tell you the car has a Nissan warranty that it actually gets registered with Nissan. We hope you tell your friends and family! We also require them to maintain their certification with on going technical . By clicking below, I authorize Nissan, its affiliates, and its dealers to contact me by mail or email for marketing purposes. Derek(I believe a service manager) was also great to deal with and kept us updated on our car while they had it. So, I waited around for someone to help me, and I waited. Office Manager AutoCenters Nissan Oct 2021 - Present1 year 8 months Herculaneum, Missouri, United States Title Coordinator Enterprise Fleet Management Jun 2021 - Oct 20215 months Preschool. ein Mensch und keine Maschine sind. Check out 341 dealership reviews or write your own for AutoCenters Nissan in Herculaneum, MO. I went into AutoCenters Nissan to investigate a Jeep that they had on their website. Jan Vanveen did a great job in the service department! Ci Make sure if you are buying a car here that you realize you are just a number and once they get your money they could care less about you. Best and most friendly dealership ever been to. Do Not Sell or Share My Personal Information. I have been recommending them like crazy! real person. Although the truck had needed the fix, it was cool that they had no issue taking care of it. Shortly (about 2 weeks)after I purchased my 2007 Maxima, I noticed a slight knocking noise whenever I made turns which seemed to be coming from the steering. Here at AutoCenters Nissan we strive to exceed every customers expectations and I am sorry that we were not able to meet yours. **Offer Details. The issue was addressed and the repair was made at no cost to her. enviando un correo electrnico a enva un correo electrnico a scusiamo se questo pu causarti degli inconvenienti. Please visit Nissans Privacy Policy for information about how we collect, use and protect your data. First, I spent most of my day in a chemotherapy lab getting an infusion for a chronic disease. Please contact me at leannz@acdealergroup.com. Thank you so much for choosing AutoCenters! Good luck keeping your same salesman. Genuine Nissan Parts fit the first time, helping your customers save time and money. Of course, I'm going to listen to my bank because I've been with them for 20+ years, Nissan a year and a half. A video walkaround of this car may be available Got an Altima from them, love it and their service. But that's not all that separates us from your neighborhood car lot. Please feel free to contact me at your earliest convenience at leannz@acdealergroup.com. Based on latest available dealers at time of posting. Thanks! pour nous faire part du problme. Disculpa AutoCenters Herculaneum is a used vehicle dealership in the St. Louis area. AutoCenters Nissan. So far this has been a very pleasant experience. Use our tools to contact the dealership to schedule Would highly recommend them to everyone wanting a friendly, smooth, and stress free experience. NOT!! Bring in an eligible competitor quote and we will match the price and provide an additional 5% credit on select eligible tires.*. Went into the dealership on Monday, provided the documents they require and they put together a great deal for me. Claim your Free Employer Profile Website: www.autocentersnissan.com Headquarters: Wood River, IL Size: 51 to 200 Employees Type: Company - Private Industry: Vehicle Dealers Revenue: $5 to $25 million (USD) Competitors: Unknown Regards, Dishonest and screwed us out of all our money. We decided to look for another vehicle since both of ours are 11 years old. verdade. home delivery on some or all of its cars. We didn't receive the paperwork we should have for our Nissan Certified vehicle or our Lifetime Powertrain Warranty. Ran back to Nissan with additional paperwork regarding to canceling my GAP, cause you see I could get it way cheaper through my credit union. Whatever the case may be I would NEVER recommend this sleazy dealership to anyone. I would like to discuss what happened to me today. Welcome to AutoCenters Herculaneum. I told him that I would be making the 45 minute drive the next day to see the vehicle. BBB Rating and Accreditation information may be delayed up to a week. I got there and they quickly brought me a super nice loaner and told me to take it and when they were done I could come back and switch them out. Cars.com Privacy Statement. Without getting all my answers, I called and talked to another sales person. Parts: (866) 816-4795. Premium PkgNavigation PkgInterior Accent Pkg, Chrome EditionOpen Road PkgChrome Appearance Pkg, Equipment Group 401ABlis Plus Inflatable Rear-Seatbelt PkgTrailer Tow Pkg (Class III), Quick Order Pkg 24G High Altitude EditionQuick Order Pkg 24G High Altitude Edition, Popular Equipment GroupCold Weather GroupPassive Entry Remote Start Pkg, Navigation PkgLeather Seating PkgAll Weather Pkg w/Spare Tire PackageSpare Tire PkgCargo Pkg w/Spare Tire Package, By using this service, you accept the terms of our. Call (866) 796-8835. This is my 3rd car purchase from Auto Center and my first from Amy and the team at Auto Center Nissan. We are sorry for the inconvenience. We want you to feel at home when you visit our dealership. We were in and out in about an hour. Read 338 Reviews of AutoCenters Nissan - Nissan, Service Center dealership reviews written by real people like you. We waited for ten minutes at least. When I did her back via text, it was a copy of the same paper with the high number on it that I had originally received. All Dealer Home Services must comply with state or local ordinances. And you don't need an appointment! I am a General Manager and I don't complain much because I am more understanding do to my type of employment, but the customer service at this dealership is absolutely terrible. Tires must be installed by August 7, 2023. You can then redeem those points on your next service visit, for parts or accessories purchases, or, if you choose, for your next new or used vehicle purchased at your Nissan dealership. Autocenters Herculaneum has a wide selection of used SUVs to choose from, so you're sure to find one that fits your needs and budget. Offer eligible on Bridgestone, Michelin, and Yokohama OEM, OEA, and WIN tires only when purchased from and installed by a participating Nissan dealer. Als u dit bericht blijft zien, stuur dan een e-mail Onze Thank you so much for the thoughtful review, JP!! After getting our information he went back to get the key to the car. Lamentamos Contact the dealership with Void where prohibited. I am so angry and frustrated that once they made a sale they will do nothing to satisfy me as a customer and now I am stuck with this problem which in turn is going to continually cause me problems with my wheel alignment and tires. Put strong policies . Nissan Dealer Directory: Find a Dealership Near You | Nissan USA Find a Nissan Dealer Near You Select your location to see a list of Nissan dealerships in your area. I am not a satisfied or happy customer and I will make sure that anyone I come in contact with will know of the poor service this dealership gives. They treated us better then weve ever been treated. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. Jerry is great to work with. We test drove the two we liked and decided on the 2018 Armada. I asked why they would put it up on their website if they did not even have the car yet and he said it was to "generate interest." In some ways I look back at the experience and see it as possibly a form of a bait-and-switch. Si continas viendo este mensaje, Nor will I EVER recommend this place to anyone. This car is likely to sell soon based on the price, features, and condition. I do not have the money it takes to correct this problem and I do not understand why they will not fix this. 9 Q&A Interviews Photos AutoCenters Nissan Employee Reviews in Wood River, IL Review this company Job Title All Location Wood River, IL16 reviews Ratings by category 3.6Work-Life Balance 3.6Pay & Benefits 3.3Job Security & Advancement 3.7Management 3.7Culture Search reviews NISSAN OF SAN BERNARDINO735 WEST SHOWCASE DRIVE SSAN BERNARDINO, CA 92408, This Dealer is certified to sell and fully service the Nissan LEAF.*. He sent me videos of the vehicle and responded to my MANY questions promptly and assured I would be impressed with the vehicle in person. 1277 MCNUTT STREET Whoever built the dealership next door is a genius, even a crappy dealership would seem like heaven compared to this company. the salesman bob vouched this quote(49.780-51,865) to get me in the door(drove from belleville for their bs)just to be told they could only give me 41,000 and really didn't want my 4mth old denali with 6600mi after buying 3 cars in the past i wouldn't step foot in that dealership again Tony, were sorry for any inconvenience this may have caused as we have tools to both provide trade estimates as well as a guaranteed offer. Wenn our tools to get details such as qualifying cars, test drive options, I called the dealership on Tuesday to make sure the ones we liked were still available and set up the test drive for that evening. I purchased a new 2022 Nissan Frontier truck and the salesman Christian was very knowledgeable and professional making this purchase easy and prompt. AutoCenters Nissan Contact seller 4.3 (341 reviews) 1277 McNutt Street Herculaneum, MO 63048 Visit AutoCenters Nissan View all hours New (877) 896-1688 Used (636) 400-1040 Service (888). Staff was very friendly and nice. If you continue to see this Certain restrictions apply. The salesman was unprofessional by texting while he should have been providing customer service. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. The salesman couldve been a little more informative about the vehicle. Pathetic. This dealer offers Nissan vehicles for rental. I'm from St. Louis, it was WORTH the drive. I was having some mixed info from my bank and the dealership on what paperwork was needed to cancel my GAP with Nissan. He led me to the right office to take care of the GAP. From start to finish my whole purchase went smoothly, very satisfied with the Customer Service and over all experience. *. Buying a car when you HAVE to is stressful enough. verdade. *At participating Nissan dealers. He was honest and transparent about what was going on and not pushy at all. Wir entschuldigen uns fr die Umstnde. I know car dealerships are all sleazy and lie, but this one took it one step too far and did not seem to care about me as a customer. Shopping for used SUVs has never been easier than with Autocenters Herculaneum. In regards to internet reviews, generally, I find that no news is good news. Unfortunately, I had to take care of some GAP business at the dealership after my infusion, it was on my way home and it needed to be addressed. All rights reserved. Als u dit bericht blijft zien, stuur dan een e-mail Si continas recibiendo este mensaje, infrmanos del problema Get a Kelley Blue Book instant cash offer. 2023 NissanUSA.com/parts-service. para nos informar sobre o problema. Trey was a wonderful sales guy to work with. I was told their manager won't let them help me because I'm already in the system with another salesperson even after I said I didn't want to work with previous person. Genuine Nissan Parts deliver model-specific engineering, perfect fit, reliability, and like new performance. envie um e-mail para My Mom bought her Maxima there and she had a great experience. 1277 McNutt St., Herculaneum, MO 63048 Finally had someone get back me after a few more spam responses and I reiterated my questions. Aside from our. 8 Salaries -- Interviews -- Benefits -- Photos Follow + Add a Review AutoCenters Nissan Reviews Updated Aug 9, 2022 Find Reviews Clear All English Filter Found 4 of over 4 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 4.2 78 % Recommend to a Friend What are your colleagues talking about? Run. and fast!!! Large selection of cars. For important participation details and mileage limitations, please ask your dealer. 860 Followers, 103 Following, 873 Posts - See Instagram photos and videos from AutoCenters Nissan (@autocentersnissan) autocentersnissan. questo messaggio, invia un'email all'indirizzo We went to Auto Centers in Wood River last weekend to trade in my husband's car only to discover that the car had frame damage that we didn't know about prior to purchasing the car. The time frame from when I first contacted the dealership till I decided to go elsewhere was approximately 2 weeks ( I received excuses about how they were down a manager, how busy they are as reasons for taking so long to get back to me each time.) tires. Si continas viendo este mensaje, Our salesman, and the service dept have been very pleasant and agreeable, although if I had my 'druthers, I'd prefer tolerable and effective. A Nissan Internet Certified Dealer has been recognized for achievement in online customer relations. And the only complaint I would have is that my vehicle couldve been cleaned better. AutoCenters Nissan 4.5 1277 McNutt St, Herculaneum, MO 63048 autocentersnissan.com (636) 232-0333 Open Today 9:00 AM - 6:00 PM View dealer inventory Customer Reviews Alyssa Hanshew Jan 23, 2022 Rating: "Very satisfied! 1225 MCNUTT STREET HERCULANEUM, MO 63048. Love the new building. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de *Eligible tires only. AUTOCENTERS NISSAN. Great experience! CLAIMED . Very happy with my purchase! My husband and I will never go back to Auto Centers in Wood River. We want to make our guests feel at ease during the purchasing process, and I am sorry we did not achieve this with you. Everyone was very friendly and Connor was great to work with. We have a huge New Nissan selection & over 500 Used vehicles to choose from, so you're bound to find your dream car! It was alright, but I didn't really like the energy I got walking into that negative office. I rated them excellent across the board and they deserve it. What you initially got quoted was just an estimated value from our website tool, we don't guarantee a final value unless you as a customer finish our trade form, or come in to have your vehicle physically evaluated. Working with everything from Sales to F&I to Internet and Fixed Ops. All other marks contained herein are the property of their respective owners. It took longer to pick out my car choice than to finalize it and drive it home. Just stay away from this place. There have been 4 salesman on our account since we bought the car 2.5 years ago. para nos informar sobre o problema. Employees Worked With. Would definitely recommend coming here for future purchases. Jan was very professional and communicative while my car was in the shop. May not be combined with other offers. All they care about is money and they have no customer service. I've had better customer service with my bank, I feel they are more honest and straight forward. In & out. After a long period of waiting once again, he came back and told us the car was out being detailed. We are so sorry to hear of your experience, as we strive for complete customer satisfaction. I felt I should had been greeted, how are you? Service Hours. After trying to talk to management several times I've have had to just realize that my favorite pair of $300 sunglasses where stolen! My salesman was the best, he took great care of me. Don't like your job find something else. However, I don't really care for the negative energy at this dealership. Always get your own Carfax and DO NOT trust theirs. Bought a car, called to schedule service as per our sales agreement, and scheduled the service date for the following week. Thank you for your review, we appreciate! Call 909-885-3883 today. Show more Link AutoCenters Nissan website Why Should St. Louis Area Drivers Choose AutoCenters Nissan? Once the sales person came he had already gotten out the specific paperwork for the Jeep Grand Cherokee. We will never go back to this dealership. HERCULANEUM, MO 63048, receive a $100 instant rebate with the purchase of four eligible tires. I look forward to hearing from you. We promise to provide a buying experience unlike any other Nissan dealer in the St. Louis region! The Nissan One To One Rewards program is a loyalty program designed for YOU to earn valuable points at your Nissan dealership. . Contact NISSAN OF SAN BERNARDINO for dealership & service hours, new & used inventory, vehicle parts, and special offers. you can spin it how you like but if only i could paste the dealerships certified trade estimate that was generated from the value of my vehicle that was sent to me by bob the salesman on top of being verbally told it was a legitimate quote then to be told by another salesman unfortunately autocenters isnt in the car buying buisness.oh how this dealership has went to sh%# as far as customer satisfaction.beware buyers trust me. Which never happens.. Make you believe you are getting a great deal! My car is still under the 90 day bumper to bumper warranty. You won't be disappointed. That is not how we intend to do business. We usually stay local to our area but this dealership had the car I wanted. The next day I got to the dealership, was greeted and sat down as we waited for a different salesperson. Waited around again for someone to take me back to where they handle the GAP, because I just didn't want to barge in their office unannounced. Signing the papers was enjoyable, most friendly people! Offer is subject to change at any time and/or is subject to termination without notice. We bought a car from them that according to them had a clean Carfax but in reality it did not. las molestias. A few months ago, my husband needed work on his vehicle that would be covered by our extended warranty, but even though we had a signed copy of this warranty, Auto Centers refused to honor the warranty because "it wasn't showing up in their system". All the staff are very helpful and strive to make your buying experience . Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Adrian was excellent and I look forward to working with him again, Thank you for the review, Ramseynicole837. This time I walked into the office. The finance department tried to pressure us to buy an extended warranty. I would highly recommend any other Nissan dealership but them. Certified cars are manufacturer warrantied and typically We will go over this with that team and use it as a learning experience. Please contact me at your earliest convenience. We're also loan experts, we can work with any credit situation. Always secure cargo. So glad they are close to home and I dont have to drive to south county anymore. I feel management should have tried to get my property back for me! I just bought a car from nissan in wood river ,il Everyone was awesome eric,scott and curtis were amazing to me they did whatever they could to help me..I WILL def be goin to nissan from now on and will DEF be telling everyone i know on my wonderful expeirience there . thanks nissan for making my day and worrying about the saftey of my family :). Thank you for the feedback, we're happy that you had a quick buying experience. This is my 3rd car purchase from Auto Center and my first from Amy and the team at Auto Center Nissan. Ask your dealer about other Express Services. From the online application to bringing my new pre owned 2020 Nissan home was less than 24 hours. Express Service is the same expert service you trust; now faster, more convenient and competitive with the highest quality from factory trained Nissan technicians. I am extremely disappointed in how unprofessional and careless the service at Auto Centers has become. Si vous continuez voir ce We offer a wide selection of affordable used vehicles, along with a number of benefits you may not find at other dealerships. I would like to discuss this matter with you further at your convenience to gather information and to see what we can do to resolving this issue. *Based on latest available list of certified dealers at the time of posting. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de To receive the offer to your Mobile Wallet ensure the Block pop-up windows option is turned off in your device settings. Follow. real person. Appreciate everyone that made the transaction smooth and painless!. No cash value. Autocenters Nissan. Friday came and I was told he no longer worked there. I love the Nissan Juke I bought, probably one of the top favorite cars I've owned. Price and offer availability may vary by model. We appreciate your repeat purchase, and we look forward to working with you again! Bought 2 cars and my son bought one from them. I felt the people I encountered at the chemotherapy lab getting 6-8 hours of chemotherapy were much more pleasant than the working environment in that office. All the staff are very helpful and strive to make your buying experience the best it can be. 9 Q&A Interviews Photos Working at AutoCenters Nissan: 18 Reviews Review this company Job Title All Location United States18 reviews Ratings by category 3.6Work-Life Balance 3.6Pay & Benefits 3.3Job Security & Advancement 3.7Management 3.7Culture Search reviews Leann Zakszewski Message and data rates may apply. Had some questions, ran to my bank next door, my banker called the finance office at Nissan and got a voicemail. They just seemed more concerned about lying until they could get the car in and sell it. I went out and worked with the original sales person and drove the vehicle. Best Price Up Front, No Tricks Huge Selection of 500+ Vehicles Free Nationwide Lifetime Warranty Make No. Everyone was willing to work with me and were sensitive to my needs and situation. Please enable Cookies and reload the page. After they received our business, they weren't too concerned about keeping us as customers; not the customer service I expected. questo messaggio, invia un'email all'indirizzo Kamal was very thorough and very helpful. He could not offer us a specific date in which the car would be finished being detailed. leannz@acdealergroup.com. per informarci del problema. Fun, Fast, & Friendly #nissandealer | Greater St. Louis, MO | In a relationship with @autocentersherculaneum . naar 2021 Cadillac Escalade ESV Premium Luxury Platinum. an. Honestly, the BEST car buying experience I have ever had. By anitamaria831104@icloud.comm on DealerRater. para informarnos de que tienes problemas. It was all so very personable and top tier!, This was the best buying experience I have ever had. I love how they have a big open window so that you can look out into the mechanics bay and watch them work. Name . We'll see. We were very thankful that they gave us the loaner for the whole time they had our car since I drive over 150 miles a day and rely on our smaller vehicle for daily driving. enviando un correo electrnico a I won't go into the situations dealing with service, they were eventually fixed. Unlike other dealerships they don't keep you sitting all day playing number and finance games. 68 views, 1 likes, 0 loves, 0 comments, 4 shares, Facebook Watch Videos from AutoCenters Nissan: Our new customers from this weekend got one of these, for free! I have dealt with the other Nissan service departments/dealerships on the St. Louis side and this dealership is well worth the short drive to Illinois. Jan 2003 - Present20 years 5 months. I was given a number that was much higher than I expected because I was already quoted a lower starting number in one of the emails. We gave them our info and I instructed them to run the app through our bank only, which they did, and told them we would be back the following evening to sign the papers. Our first few experiences were great, but unfortunately, we'll never set foot in that building again and will make sure our friends and loved ones don't either. AutoCenters Nissan Dealer Vehicle Inventory Condition New (150) Used (501) Manufacturer Certified (35) Year Mileage Make Price Range Body Style Drive Type Transmission Cylinders Fuel Type Fuel Economy Exterior Color Interior Color Features Listing Features Price Rating Doors 1-25 of 651 Results Car dealership. They had to give us an in house warranty because the car could not be registered with Nissan for whatever reason. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. They are great people and we have only had one issue with one of the used cars my aunt bought. This was hands down the best car buying experience, EVER. Claim This Business Ends July 31, 2023. om ons te informeren over dit probleem. 1825 East Edwardsville Road Wood River, IL 62095 . Its definitely worth the trip to wood river! THANX! We've either got it - or we can get it. Now no one will help me. Wonderful staff and awsome outcome we are a 2 time buyers in this dealership love our new jeep. Aydanos a proteger Glassdoor verificando que eres una persona real. message, please email Even after this, we tried to give them another chance. See your participating dealer for complete details. Experience the car via video chat and ask the dealer any questions you may have. Consent is not required to purchase goods/services. I am not one to normally file complaints but I am so outdone with how this dealership treated me once I purchased a car from them. I am proud of the vehicle I purchased and they even fixed a chip in the hood that I noticed before I drove it home. to let us know you're having trouble. You can get more information about this car from your couch through See your dealer for full program details. Sincerely, Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail a virtual appointment! scusiamo se questo pu causarti degli inconvenienti. My Dad bought an F-150 here and it had an issue with the brakes/rotors. They didn't have our car cleaned up for us. Rather than refusing to fix after the sale, he contacted to sales manager at the time, and they went ahead and replaced them at no cost on the same day.
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